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Sr Mgr, Supplier Management

Date: Feb 11, 2019

Location: LAKE FOREST, IL, US, 600455202

Company: Grainger


Sr. Manager, Supplier Management

Primary Function:

This role requires holistic business understanding, strategic and systemic thinking, analytical mindset, cross functional collaboration and strong problem-solving skills. 

The Sr. Manager - Supplier Manager role has North American strategic responsibility for the supplier relationships and cost of goods sold across multiple product categories which range from $200M - $400M in COGS to $400M, $400 M to $800 M in sales.

This role works closely with Grainger International to drive a North American strategy with aligned suppliers. This role will negotiate profitable business, ensure the implementation and compliance to agreements both with the customer and field based sales resources and Grainger resources.

  • Proactively weighs decisions, recommendations, and actions against their material impact on the bottom line
  • Looks for options that accomplish what needs to be done without compromising profitability or the customer experience
  • Understands the economics of the processes he uses and the levels of profitability
  • Develop and maintain expertise in the assigned spend categories through relationships with Suppliers and Market Experts
  • Uses knowledge of the business, supplier and industry to provide recommendations that are efficient and practical
  • Collaborate with the procurement enablement team as needed to drive best-in-class procurement process standards.
  • Ensure Grainger has the best product assortment for our customers at the best cost. 
  • Communicate sourcing trends and results for assigned suppliers to Director and senior leaders across the enterprise  


Principal Duties & Responsibilities:

Negotiates Win-Win Solutions:


  • Develop and implement robust SRM plans by interfacing directly with supplier leadership of critical strategic suppliers to assure alignment of Grainger’s objectives are met, including cost, quality, reliability, and innovation.  
  • Leverage supplier relationships to meet end-to-end needs across the business to improve customer and team member experience and grow revenue
  • Build and maintain relationships with vendor partners, focusing on assortment plans, product cost, pricing, logistics, volume rebates, etc.
  • Develop deep supplier relationships with strategic suppliers to include data review and analysis, performance management and development and improvement of end to end value, and bring innovation to the business


Manages complex supplier relationships:


  • Acts as single point of contact for supplier and internal partners for all supplier related issues
  • Developing the vision, strategy and implementation plan for specific critical strategic supplies to meet the strategies set forth by Sr Manager – Supplier Management as well as meeting the long-range requirements of the business partners and deliver the maximum value for Grainger
  • Establishes and manages relationships with suppliers in North America. Will interact with key

decision makers within the supplier’s organization including Vice Presidents, Presidents and CEOs.

  • Lead efforts to help improve supplier relationships with Grainger and make it easier for suppliers to do business with Grainger. 
  • Collaborate with merchant and other business partners to review impact of inbound management issues on national brand product assortment sourcing strategy and determine action plan
  • Collaborate cross functionally to determine action plan for outbound management requests
  • Design a price/cost management strategy, which provides market competitive pricing,
  • Implement processes to monitor division satisfaction with key suppliers and with the central sourcing department
  • Support the Supplier Performance Manager in the collection, synthesis and communication and feedback of performance metrics against pre-determined performance standards within each spend category
  • Serve as the key single point of contact for the supplier to key business partners at Grainger

Inbound from supplier (examples):  supplier driven product discontinuations, procure to pay issues, manufacturing issues, supplier relationship severance, product underperformance (damages, quality, warranty, etc.), product cost change (cost season and other one-offs), new product innovation opportunities

  • Outbound to supplier (examples):  sales force, quotes, RFP, cross-reference, and sourcing support, SSGP, escalations to drive business partner needs (PI, compliance, legal, supplier performance, Zoro, etc.), proactive management of commodity adjustments and business environment changes (bankruptcy, sale of supplier, market changes, etc.)



Drive Results Through Others:

  • Leadership responsibility encompasses personal accountability and coaching of team to drive results through others with focus on improving gross margin (percentage and dollars),category ROIC & Economic Earnings, supplier performance, and product information.
  • Lead teams to ensure product compliance with all US and appropriate foreign regulations.
  • In addition, ensure team operates with highest level of ethics and integrity in conjunction with the MSM Professional Purchasing Guidelines and our Company Code of Conduct.

Within the product category review (PCR) process:

Gather cross-functional feedback on national brand supplier performance (field support, supply chain performance, product information, customer service, etc.)

  • Evaluate current national brand supplier cost positions
  • Document national brand supply recommendations
  • Collaborate with merchant on national brand product assortment sourcing strategy
  • Develop national brand supplier sourcing strategy
  • Establish relationships with national brand suppliers
  • Conduct / finalize cost negotiations driven by product assortment strategy
  • Negotiate favorable terms and support for growing the business


Preferred Education & Experience:

  • BS/BA degree in engineering, technology, marketing, or business preferred. MBA preferred
  • 7+ years business experience with a strong working knowledge of Supply Chain Management, Marketing, Cost Accounting, Finance and Economics.
  • Able to establish effective relationships with all levels of direct staff and with peers and management
  • Comfortable building and delivering presentations to management, staff and field audiences
  • Must have an understanding of Company’s business direction, customer requirements, supply management-marketing strategy, and demand generation fulfillment process.
  • Proven ability to drive and demonstrate results financially, strategically, and managerially.
  • Possesses a clear understanding of suppliers, customers, Grainger’s strengths and weaknesses, opportunities and threats. Ability to apply visionary thought process in order to construct executable plans.
  • Clear and thorough knowledge of the negotiation process and key stages: Sets high standards and expectations. Ability to maintain strong relationships and be able to influence them.
  • Proven Change Management skills by inspiring teams to welcome change, embrace new directions, and future opportunities. Anticipates change and proactively prepares for it by defining objectives, responsibilities and time frames.


Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Segment: Manager, Accounting, Logistics, Supply Chain Manager, Product Manager, Management, Finance, Operations

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