Product Information Analyst

Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

You will oversee maintenance and quality of existing product information and the curation of new product information to ensure complete and accurate information in the Product Information Management (PIM) System. Support projects related to curating and maintaining product information while ensuring the data integrity and hierarchy structure.

You will report to the Supervisor, Product Information Operations.

You Will:

• Perform product information activities such as data analysis, editing, applying updates resulting from normalization, technical content support and other teams related to content issues, and ensuring the consistency of product information.
• Clean, maintain and normalize product information based on our priorities and using defined processes.
• Participate in PI team projects that support priorities.
• Work with peers and multiple partners supporting overall merchandising projects
• Address data content, consistency, and Taxonomy issues and analyze the best way to implement within the product information data model.
• Execute additions, changes, and deletes to the Taxonomy structure.
• Support new product introduction and maintenance processes for product information
• Review product information for accuracy, completeness and consistency.
• Respond to and act on customer feedback about product selection and data accuracy.

You Have:

• BS/BA required or commensurate work experience.
• 1+ years of PI experience.
• Experience managing and analysis of product information data. Accomplished at analyzing large sets of data and sorting relevant information.
• Awareness of increasing customer expectations around Product Information. Understanding of Product Information strategies.
• Ability to understand technical information, concepts, and decisions. Demonstrated ability to use technical support or technical data. Can quickly learn, become competent in, and apply new technologies or processes.
• Ability to bring groups together. Experience grasping and applying acquired knowledge

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Generous paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
• A comprehensive set of emotional, financial, physical and social wellbeing programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.