Event Planner, Registration & Technology

Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Postion Details:

Responsible for coordination and support of various events throughout the calendar year.  Partner with Event Technology Manager in the execution and monitoring of event planning tasks and own the reporting, registration, and measurement of various events.

You Will:

• Assist with event logistics including, but not limited to, the writing and distribution of event-related communications, collection of registration data, scheduling of prep calls, maintenance of event-related data, arranging catering, transportation, etc.
• Management of event team email box – flagging of, escalating, and/or responding to emails
• Coordinate various smaller events, if needed
• Own reporting for events, i.e. building and running air travel manifests, registration and/or housing reports, lead capture/measurement reports thru internal travel resources and third party vendors
• Assist with development of event-related tools, technology (SmartSheet) and templates required to assist with event processes.
• Be the expert in event team registration and lead capture technology
  • Registration:
    • Consult with planners on registration needs to customize, build, and manage registration, housing, and air travel tools via internal technology or in partnership with 3rd party vendor(s) that meets the specific needs of each event
    • Ensure a user-friendly and seamless registration process for attendees.
  • Lead Capture:
    • Build lead capture forms for events requiring lead capture technology to facilitate data capture at events.
    • Manage lead retrieval systems, including scanning badges, QR codes, or other innovative technologies
    • Lead training calls with exhibitors on how to capture leads
• Assist team onsite with execution at small to large events

You Have:

• Bachelor’s degree in related field (i.e. Business, Marketing, Communications, or Event Planning) with an emphasis in project management
• Detail orientated, strong organization, collaboration, interpersonal communication and conflict management skills
• Strong cross-functional team orientation and proven ability to work successfully in a matrix organization
• A strategic thinker with proven ability to streamline processes for maximum efficiency, identify process opportunities and recommend solutions.
• A self-starter with the ability to work independently and proactively without supervision.
• Strong decision making and troubleshooting skills.
• Ability to quickly gain proficiency in multiple software packages including MS Office (Excel, Access, SmartSheet), SAP, and event specific softwares (Stova/Aventri, Cvent, Captello, etc.)
• Ability to adjust to a variety of different tasks during the workday
• Self- motivated and possessing a value for excellence in job performance

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

• Medical, dental, vision, and life insurance plans.
• Generous paid time off (PTO) and 6 company holidays per year.
• Automatic 6% 401(k) company contribution each pay period.
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement.
• A comprehensive set of emotional, financial, physical, and social wellbeing programs.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.