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Contract Administration Manager, Federal

Date: Feb 4, 2019

Location: LAKE FOREST, IL, US, 600455201

Company: Grainger

Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.


Position Description

Overall responsibility for assisting our Federal Government Sales Team by executing and monitoring Customer contract programs against our commitments.  The major purpose for this position is to implement the necessary components of the contract and perform compliance monitoring activities. These activities will also include interaction with the Federal Government Customer regarding contract modifications.  Ideally seeking a candidate who will be Lake Forest based, however also open to considering a virtual candidate.


The Federal Contract Administration Manager is responsible for managing approximately $310M in sales opportunities and compliance.  These opportunities are managed following the contracting process and working closely with functional areas that will support the requirements of the Customer and the Sales Team Member.

  • Support the deal development process by advising the Federal Opportunity Manager of abilities to execute and maintain compliance for the proposal that is being developed which includes:
  • Engage appropriate functional resources to execute market basket pricing and contractual documentation required to support sales efforts.
  • Monitor and manage progress of the deal development plan and change order processes.
  • Conduct post-deal review of each opportunity for process improvements.
  • Managing and maintaining federal pricing and data files is a primary requirement for this position which includes significant experience in database management and manipulation.  This will be a primary positional requirement and could cover up to 75% of this position's workload.
  • Provide guidance in determining the operational viability of an opportunity based upon a thorough understanding of enterprise business services, capabilities, processes and market / industry specific knowledge and experience.
  • Monitor Customer compliance against original commitments and interface with Sales Team Members regarding shortfalls on performance and opportunities for improved revenues and profit.  Assess actual Customer activity and provide suggestions on deal revisions to bring acceptable returns.
  • Train new Sales Team Members on the deal development processes and compliance assessment, methodologies, procedures and the measurements available to effectively evaluate their performance.
  • Provide status reports that document management information related to the Cycle Time, First Pass Yield, Ongoing Customer Compliance and Key Leanings for business areas Leadership Teams.
  • Conduct knowledge transfer with the Implementation and Sales Teams after notification of winning bid.  Participate in the Implementation planning phase as a subject matter expert.
  • Maintain records of opportunities, success factors, loss factors, and historical barriers.
  • Identify potential barriers and provide alternative solutions that allow the Sales Team Member to manage Customer expectations.

Position Requirements:

  • College degree (B.A./B.S.), and/or 4 years of equivalent business experience.
  • Field(s) of Study: Sales, Marketing, Communications, Finance, Operations Management.
  • Solid knowledge of FAR (Federal Acquisition Regulations) and Multiple Award Schedules.
  • Must possess and demonstrate:
  •       Strong analytical skills (systems, financial and situational)
  •       Leadership in business judgment and market knowledge
  •       Strong project management and process development skills
  •       Strong interpersonal and relationship development skills
  • Capable of making quick, accurate and timely decisions with limited information.
  • Ability to manage multiple tasks with specific internal and external deadlines.
  • Strong written and oral communication skills.
  • Facilitation skills.
  • Negotiation skills.
  • Knowledge of industry, product categories, legal terms and conditions, etc.
  • The ability to travel to interface with internal customer team.
  • Strong working knowledge of MS Office and expert MS Excel and Access capabilities.

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Segment: Manager, Database, Document Management, Project Manager, Technical Support, Management, Technology

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