Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Primary Funtion

As an HR Operations Specialist, you will support talent and enterprise business processes, including requisition creation, offer management, interview scheduling, processing hires and transfers, coordinating onboarding activities, implementing organizational changes, processing terminations and audit activities.

Hours of Operation are between 8:00 a.m. to 7:00 p.m. for the role; you will report to a Supervisor, HR Operations, and will be located in Panama City, Panama. The role is considered hybrid with virtual and onsite expectations.

Main Duties & Responsibilities

• Administer benefits and talent programs, including background checks, relocation, employee referrals, educational assistance, unemployment, employment verifications, assessments, ad hoc benefit programs.

• Administer technology support such as loading and troubleshooting data loads, updating communications, loading courses, managing cohorts.

• Support CI projects by identifying and implementing changes to HR processes and policies.

• Identify trouble spots, customer service issues and gaps in service and raise recommendations to close those gaps.

• Work with all levels of leadership and team members.

Education & Experience

• 1-2 years of experience in related field or applicable work experience.

• An understanding of HR and talent processes.

• Experience with Microsoft products (teams, outlook, word, and excel) is required. Additional preferred experience in ServiceNow or other case management systems, and/or SuccessFactors (Core Employee Central, Talent, Recruiting suites) would be a nice to have.

• Ability to thrive in fast paced/high volume environment, strong written and verbal communicator, strong attention to detail/organization, and continuous improvement mindset.

• Experience establishing relationships with internal/ external customers, business partners, and colleagues.

• Customer service experience.

• Excellent project management, event planning, and facilitation skills.

• Experience improving processes and create work efficiencies.

• Technical abilities to navigate and update systems and tools.

• The ability to maintain confidentiality and privacy (Health Insurance Portability and Accountability Act (HIPAA) of 1996) of all personal, payroll or sensitive data in all interactions

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.