E&R Metalworking Specialist - Southern OH

Date: Nov 22, 2023

Location: COLUMBUS, OH, US, 39701 DAYTON, OH, US, 45414-4147 CINCINNATI, OH, US, 45203-1203 LIMA, OH, US, 45801-0101

Company: Grainger Businesses

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

E&R Industrial, a wholly owned subsidiary of Grainger, is an innovative, full-line industrial supply distributor committed to brand name quality products, competitive prices, and on-time delivery. As a regional distributor of MRO products, including a deep portfolio of metalworking/cutting tool products and solutions, E&R provides outstanding product and technical expertise to the manufacturing industrial sector. The dedicated staff of professionals are proactive in creating cost effective solutions designed to meet and exceed the demands of our valued customers.

Position Details:

Reporting to the Regional Metalworking Manager, you will maximize and grow revenue and profits within prescribed metalworking categories in assigned accounts.

You Will:

  • This is a technical sales position. The Metalworking Specialist will proactively engage primary account managers in aligned districts to jointly build metalworking business. Specific responsibilities include:
  • Conduct needs analysis to determine a match between the customer's requirement and E&R/ Grainger's products or services
  • Lead customer discussion with relevant insight and challenges the customer to think differently about their business
  • Explore expressed customer needs and identifies problems to solve—probes to fully understand and expand needs.
  • Use research to identify compelling reason to change.
  • Determine a customer's readiness, focusing time on those who are willing to take advantage of products or services.
  • Provide customers with solutions that reduce costs or increase efficiency with innovative product or service applications.
  • Develop solution options using ongoing dialogue with the customer and all available technology.
  • Links features and benefits to results.
  • Work with internal Grainger contacts and manufacturers to ensure ability to support solution.
  • Perform cost savings analysis for customer solution.
  • Use checking questions to gain feedback from customer on customized solution recommendation.
  • Implement Solutions
  • Engage E&R/ Grainger resources to develop plan and timeline to implement solution.
  • Promote implementation plan with customers.
  • Leverage post-implementation success to gain more information from the customer about future needs.
  • Maintain expertise in metalworking.
  • Educate customers on changing market trends and technology and impact to their business.
  • Investigate nonstandard solutions that will profitably satisfy a customer's needs.
  • Expand customer understanding and use of Grainger's standard product and service capabilities.


You Have:

Technical Skills and Experience

  • Bachelor's degree (BSE) or the equivalent work experience.
  • 5+ years cutting tool and/or machine tool manufacturer or distribution experience ideal.
  • Previous field sales experience with cutting tools and machine tools
  • Business analysis experience and the ability to identify and implement improvement opportunities.
  • Understanding and awareness of major machine tool and cutting tool brands and applications, and the ability to distinguish market offers and capabilities.
  • Demonstrated understanding of CNC operations including turning, drilling, and milling
  • Demonstrated knowledge and understanding of the aspects of metal cutting including speeds and feeds, materials, tool types is required.
  • Understanding and experience with newest and latest in metal cutting technologies
  • Basic CNC programming skills and knowledge ideal.

General Skills:

  • Ability to work with multiple teams across the organization.
  • A valid driver's license and the ability to travel

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.