Business Intelligence Analyst Senior - PAN

Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

PRIMARY FUNCTION

The Sr. Business Intelligence Analyst is responsible for maintaining, enhancing, and consolidating a defined portion of the reporting portfolio that supports Product Information operations and decision-making. This role ensures reporting outputs are accurate, trusted, and aligned to governed performance metrics, while influencing standards and continuous improvement across the reporting portfolio.  The Sr. Business Intelligence Analyst translates ambiguous business questions into clear analytical problems and consumable insights through data visualization and storytelling, enabling faster issue detection and more confident decisions across PI leveraging modern analytics tools and AI-enabled capabilities.

MAIN DUTIES & RESPONSIBILITIES

• Clarify business needs, challenge assumptions, shape requirements, and translate end-to-end impact into scalable analytic products that drive actionable insights and decisions.
• Continuously enhance existing reporting assets, ensuring accuracy, reliability, and alignment to evolving business metrics and standards.
• Support break/fix and ad hoc requests while improving efficiency and reducing maintenance costs through optimized reporting design.
• Monitor reporting usage, performance, and underlying processes to identify issues, bottlenecks, and opportunities to improve process performance.
• Consolidate and simplify the reporting portfolio by identifying redundancies, designing flexible user experiences, and retiring low-value or overlapping tools.
• Apply defined reporting standards, business definitions, and governance approaches to simplify processes, improve data quality, and increase first-pass yield.
• Document reporting logic, data sources, and assumptions to improve transparency, reuse, and long-term maintainability.
• Leverage AI-enabled tools to accelerate data analysis, support data validation, and reduce manual effort in reporting and insight generation.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Information Systems, Analytics, Business, or related field; or equivalent experience is required.
• 3+ years of experience in reporting, business intelligence, or analytics development is required.
• Experience in maintaining and enhancing dashboards or reporting solutions in a production environment, and working with business stakeholders to translate requirements into data-driven solutions is required.

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.