User Experience Design Intern

Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

 Compensation

The anticipated base pay compensation range for this position is $30.00/hour to $33.00/hour.  This position is eligible for participation in our short-term incentive program in accordance with the terms of the applicable plan.

The range provided is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.  The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Position Details:

This internship is a 10-week program based in our downtown Chicago office. You will work on the User Experience Design team, which is responsible for designing Grainger’s enterprise applications and customer-facing experiences. This intern will work cross-functionally with business stakeholders, product managers, and engineers on design projects that are impactful to our users. In addition to exciting projects, there will be time throughout the summer for networking, professional development, and social events.

The internship is paid, and free housing is provided in downtown Chicago.

You Will:

As a User Experience Design Intern, you will work closely with a Senior UX Designer on design projects primarily focused on Grainger’s internal tools - a suite of custom enterprise tools that allow our employees to drive exceptional customer experiences, primarily in the product and customer information spaces. You will also have opportunities to learn about our customer-facing experiences such as Grainger.com. You will grow both your technical and soft skills and be exposed to how a UX team operates and partners with cross-functional teams to deliver valuable experiences.

Learning Opportunities:

• Learn how UX Designers partner with stakeholders, product management, and engineering to deliver experiences for internal Grainger employees
• Develop an understanding of how UX and UI Designers work together to leverage and improve upon an established design system
• Gain experience conducting user research sessions
• Understand how the tools we design bring value to users and drive growth at Grainger
• Gain experience working in an agile environment

Responsibilities:

• Participate in discussions with users and stakeholders to gather requirements and understand user needs

• Work alongside a Senior UX Designer on design deliverables
• Participate in user feedback sessions to gain an understanding of how our tools are being used and identify improvement opportunities
• Provide ideas on how to improve upon our existing tools and design system
• Network and build relationships with the broader UX team, product managers, engineering partners, and business stakeholders

You Have:

• Currently pursuing a Bachelors degree in Human-Centered Design, Design Methods, Human-Computer Interaction (HCI), Visual Design, or related fields
• Targeted graduation date between Winter 2025 – Fall 2026
• An understanding of design, usability, and research best practices
• An interest in designing tools for internal Grainger employees
• Proficiency in common wireframing tools, preferably Figma
• Strong written, verbal, and presentation skills
• Initiative to proactively plan and execute work
• The ability to make thoughtful decisions and explain your rationale to others
• The ability work in the US without visa sponsorship

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.