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Sr. Machine Learning Engineer, Zoro


Virtual Worker, IL, US, N/A

Date:  Jul 21, 2022

Company Summary
Zoro offers millions and millions of products — an endless aisle with everything you need to run your business. We offer fast and free shipping, no-hassle returns, and exceptional customer service. We’ve grown quickly in a short time and are continuing to do so while aggressively growing our revenue. We are excited to be a part of an award-winning culture — we have been named a Great Place to Work for multiple years in a row, among other local and national accolades. We think Zoro is a pretty amazing place to work and grow, and think you will too! 


Primary Function:
Zoro’s data science team uses state-of-the-art machine learning infrastructure to build, deploy, and maintain models the company depends on.  We have built out core MLOps pipelines and are looking for a Senior Machine Learning Engineer to help us improve and scale those capabilities.
In this role, you will help design and shape the foundational infrastructure that supports Zoro’s data science models.  You will join a diverse data science team that currently has around a dozen models in production and is constantly working to deploy new features and capabilities to fuel the company’s growth.

Duties and Responsibilities

  • Support and maintain existing MLOps tools used by the data science team
  • Design and implement approaches to enhance the performance and reliability of data science model pipelines
  • Understand team and company objectives to help prioritize the feature roadmap for ongoing development
  • Identify and recommend new components, including open-source tools and managed services 
  • Lead engagements with external vendors and technical partners
  • Collaborate with data scientists, data engineers, and DevOps to identify requirements, understand system dependencies, and propose solutions that help Zoro iterate more quickly and effectively manage deployed machine learning models
  • Communicate project status, timelines, and risks to senior leaders



  • Expert Python skills with demonstrated ability to write clean, well-documented code
  • Deep understanding of machine learning processes, model types, workflows, and terminology
  • Hands-on experience with machine learning frameworks like Tensorflow, scikit-learn, or MLlib
  • Experience using containerization tools like Docker, Kubernetes, and Helm in production environments, as well as optimizing those tools for improved performance 
  • Demonstrated experience using and maintaining orchestration tools such as Airflow or Kubeflow for production workloads
  • Exposure to automated build tools (Jenkins, etc.) and continuous integration / continuous delivery (CI/CD) principles
  • Extensive experience with cloud platforms (GCP, AWS, Azure)
  • Understanding of software development and software engineering principles, including version control, modularization, API development, and integrations between front-end and back-end layers
  • Ability to write clear documentation and convey technical concepts to peers
  • Ability to work with business partners to help define and articulate the future of Zoro’s MLOps platform
  • Expertise in feature stores, model registries, or model serving tools


Zoro Values and Inclusive Culture:  
We share a commitment to our Zoro values – Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective. 


Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued. Zoro aims to empower all employees to learn about, raise awareness, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow and thrive. 


We recognize the courage and effort it takes to apply for your next opportunity. We also recognize that there is rarely such thing as a perfect candidate. Even if you do not meet every qualification, we still encourage you to apply -- we do not want to miss out on meeting the next person who could emerge as a key contributor to our business and culture.  


Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.