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Sr Digital Media Specialist, Zoro (remote)


Remote, IL, US, N/A CHICAGO, IL, US, 60603-4013 BUFFALO GROVE, IL, US, 60089-4525

Date:  Sep 8, 2022

Company Summary:
Zoro offers millions of products — an endless aisle with everything you need to run your business. We offer fast and free shipping, no-hassle returns, and exceptional customer service. We’ve grown quickly in a short time and are continuing to do so while aggressively growing our revenue. We are excited to be a part of an award-winning culture — we have been named a Great Place to Work for multiple years in a row, among other local and national accolades. We think Zoro is a pretty amazing place to work and grow, and think you will too! 


Primary Function:
Reporting to the Senior Manager, Digital Media and working closely with cross-functional teams, the Senior Digital Media Specialist will lead paid social initiatives and assist with other channels under the digital media umbrella including organic social and programmatic with the goal of driving engagement, awareness and  qualified site traffic. This position requires in-platform experience, a curiosity to learn other display platforms and data analysis skills for reporting, optimization and testing. 


Duties and Responsibilities: 

  • Develop paid social media strategy including tactics, targeting, and formats to drive audience growth, engagement, site visits, awareness, and key marketing objectives
  • Ensure that all campaigns are optimized towards performance metrics and have a clear definition of success ahead of campaign launch 
  • Own campaign set up (Facebook, LinkedIn, Sprout Social etc.), monitoring, and performance
  • Have strong curiosity to learn programmatic advertising to assist with campaign trafficking (e.g. create tags in ad server, campaign set up in DSP, building segments), delivery, and optimization 
  • Utilize best practices and customer segment analytics to highlight the right products, categories and messaging in partnership with choosing the best ad formats and channels to achieve goals
  • Collaborate with content marketing, organic social, and integrated marketing to develop strategic alignment 
  • Assist with creative planning across channels under digital media and work with creative services team to provide thoughtful direction on creative assets 
  • Drive testing plan to optimize paid social strategy and action on results from previous tests 
  • Help brainstorm testing for programmatic (e.g. audience, format, frequency, bidding, etc.)   
  • Develop comprehensive reporting of paid social campaigns to understand trends and drivers of success and support organic social and programmatic reporting (e.g. monitoring dashboards, monthly reconciliation etc.)  
  • Manage relationship with various stakeholders to gain consensus and drive deliverables, even in the face of ambiguity
  • Develop and maintain optimization log to keep track of tactics and settings that affect campaigns 
  • Stay abreast of industry news and develop working relationships with vendors to stay updated on products/features and develop POVs
  • Document and communicate the status of projects and meeting notes with relevant stakeholders
  • Present strategy updates in team, department and/or company meetings 




  • 3+ years of experience executing social media or display media campaigns in a self-serve capacity   
  • Bachelor's degree or related professional experience
  • In-depth knowledge of social media best practices and keeps up to date on evolving product offerings/tools
  • Display understanding of the functionality and best practices of major social platforms 
  • Understand optimization levers, audiences, pixels/tagging, and basic understanding of feeds for dynamic campaigns
  • Strong implementation experience in Facebook Ad Manager with platform experience in LinkedIn, Sprout Social and Google Analytics 
  • Nice to have basic understanding of programmatic display landscape 
  • Strong ability to measure performance, synthesize and translate data into actionable insights
  • Experience working with cross-functional teams and managing external vendor relationships to drive consensus on projects and goals 
  • Strong Excel skills and experience with Google Suite tools
  • Good communication and organizational skills
  • Ability to project manage/prioritize multiple projects simultaneously with strong attention to detail 
  • Self-starter who thrives in a fast-paced environment


Zoro Values and Inclusive Culture:  
We share a commitment to our Zoro values – Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective. 

Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued. Zoro aims to empower all employees to learn about, raise awareness, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow and thrive. 


We recognize the courage and effort it takes to apply for your next opportunity. We also recognize that there is rarely such thing as a perfect candidate. Even if you do not meet every qualification, we still encourage you to apply -- we do not want to miss out on meeting the next person who could emerge as a key contributor to our business and culture.  



Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.