Share this Job

Sr Mgr, Enterprise Operations, Zoro

Date: Jun 19, 2019

Location: BUFFALO GROVE, IL, US, 600894525

Company: ZORO

Title: Sr. Mgr, Enterprise Operations
Reports to: General Counsel
Location: Chicago, IL or Buffalo Grove, IL


Company Summary:

In the past seven years, Zoro has grown from a group of 6 people working out of a 2,000 square foot building, offering fewer than 100,000 products to a group of 300+ working out of a 60,000+ square foot building, offering more than 2,300,000 unique products.


Primary Function:

The Sr. Manager Enterprise Operations will be Responsible for the management of Enterprise Operations projects (contracts, vendor management and audits) ensuring consistency with company strategy, commitments and goals. Reporting directly to the General Counsel, he or she will lead, coordinate, and/or liaise with partners through the delivery of a variety of operational projects across the company, its affiliates and suppliers.


Duties and Responsibilities:

  • This job will be a leadership role with 1-3 direct reports
  • Implement and manage Enterprise Operations programs, policies, and procedures as it relates to contracts, audits and vendor management to ensure compliance with corporate policies and procedures.
  • Manage assigned audit/audit tasks pursuant to corporate guidelines and within established timetables with high quality results.
  • Lead efforts in coordinating with integrated audit teams (IT, Internal Control and other business units) to accomplish the audit objectives and provide complete coverage of the audit entity.
  • Closely partner with parent company procurement, enterprise systems and legal organizations to facilitate successful vendor services and agreements.
  • Provide guidance on contract matters to business leaders or other operational staff, including training of employees in contracting policies and procedures.
  • Identify and assess risks associated with assigned contracting efforts and ensure proper awareness of such risks to relevant executive leadership.
  • Lead efforts in establishing best practices and systems with regards to contracts and vendor performance management that is consistent with corporate policies and procedures.
  • Ensure vendors are meeting the needs of the business while driving performance improvement and vendor risk mitigation strategies.
  • Lead vendor performance evaluations and issues resolution.
  • Responsible for the effective execution of contract, vendor management and audit strategies through the individual contributors on the team.
  • Perform a variety of tasks to assist the Director, Marketing Operations to ensure the efficient operation of the function.



  • Bachelor’s degree required.
  • 10 or more years of experience in a related field.
  • Professional certifications such as CCCM, PMP, CLA or equivalent preferred.
  • Experience in online eCommerce required.
  • Strong knowledge and experience of project management concepts and procedures.
  • Demonstrated ability to effectively manage a variety of business and technical projects.
  • Demonstrated experience in reviewing, editing and negotiating contracts.
  • Demonstrated experience in vendor selection, evaluation and relationship management.
  • Demonstrated experience participating in and supporting internal and external audits.
  • Demonstrated experience addressing and resolving audit findings to bring company into compliance.
  • Must be an intelligent, articulate and persuasive team member who can effectively work with leadership team and who is able to communicate contract and audit compliance concepts to a broad range of business and technical staff.
  • Must be very detail oriented with the ability to manage multiple initiatives simultaneously across functional areas to enable the effective management of supplier contracts and audit compliance projects.





Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.




Job Segment: Operations Manager, Manager, Procurement, Project Manager, Operations, Management, Technology

Find similar jobs: