Share this Job

HRIS Analyst (SuccessFactors - Talent Mgmt.)

Date: Sep 9, 2021

Location: Virtual Worker, IL, US, N/A LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses


Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.


The HRIS analyst provides support in the design, development, enhancement, maintenance, and support of enterprise HR technology.  This resource drives operational excellence for the HR technology platforms and related enterprise applications.  The primary responsibility of a HRIS analyst is to maintain and support HR solutions enabling North American and global HR processes for the HR business teams of Talent Management and Learning.

This resource will provide support for HR system and process design, testing, and data flow.  The HRIS Analyst performs data loads, makes system configuration changes, tests changes, support audits, answer emails, resolve tickets to drive accurate and timely management of our talent and a positive team member experience.  This resource must have knowledge of HR technology; configuration and administration in one or more these SuccessFactors modules - Learning, Performance, Goals, Calibration, Succession, People Profile; and experience providing day to day support for outsourced and/or hosted solutions.

  • Work collaboratively with Sr HRIS Analyst in the team and enterprise systems to create solutions that address current and future needs. Participate in small projects in supporting role.
  • Maintain and support HR applications and systems (Configuration & administration in SuccessFactors modules: Learning, Performance, Goals, Calibration, Succession, People Profile)
  • Work with Sr HRIS Analyst in documenting HR and business requirements and evaluating HR technology solutions
  • Maintains and updates HR master data and team member data for large projects and significant system changes
  • Coordinate and contribute to the testing and implementation of all system changes and implementation of new functionality
  • Document standard processes and procedures for internal HRIS/HR Operations use; Collaborate with HR business team to create and deploy job aids for HR resources, leaders, and team members;  
  • Manage and provide day to day support for outsourced solutions with third party vendors 
  • Resolve service now and EIC tickets


  • Bachelor’s degree in Business Management, Information Systems, or Human Resources, or equivalent related experience.
  • Customer service orientation and ability to maintain a professional demeanor 
  • Competent in business acumen and exposure to HR technology software
  • Analytical and problem solving skills; Ability to collect and analyze data, and present findings to support recommended solutions and decisions 
  • Excellent organizational skills and attention to detail


  • Proactively identify opportunities to increase process/system efficiencies, customer satisfaction and overall business improvement.
  • Work effectively on cross-functional teams. 
  • Understand business requirements, test and configure final solution in systems appropriately.
  • Adapt to changing business processes, technologies, and environments.
  • Maintain confidentiality and team member data privacy


  • Solid knowledge in on-premise, outsourced, and cloud HR and related applications including: 
  • SAP SuccessFactors, SAP HCM, Kronos or equivalent HR Technology
  • HR outsourcing solutions (i.e. ADP, Alight, Vanguard)
  • Data management/ETL tools (i.e. LSMW, RPA)
  • Database and/or report writing knowledge (i.e. Teradata, SQL)
  • Intermediate to advanced knowledge of MS Office (Excel, Access, Visio, Powerpoint)
  • Basic knowledge of Network architecture, IT infrastructure, and hardware.


Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.