Field Account Representative

Date: Mar 23, 2024

Location: SAINT PAUL, MN, US, 55107-1228 APPLETON, WI, US, 54914-3021 WAUSAU, WI, US, 54401-0400 ARDEN HILLS, MN, US, 55112-1961

Company: Grainger Businesses

 Work Location Type: Hybrid 


As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.


Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.




Position Details:

Reporting to a Field Sales Manager, the Field Account Representative will determine and present the appropriate Grainger Value Proposition to each customer account. Review how Grainger can add value and help with each customer account's purchasing needs.


You Will:

  • Maintain account and customer contact and record follow up details in Grainger's Customer Relationship Management (CRM).
  • Take a proactive approach to increasing sales with each account while using a wide array of available communication channels in order maximize their purchasing with Grainger.
  • Achieve or exceed shared metrics of daily calls, customer face time minutes.
  • Report accurate information on overall results of customer interactions.
  • Identify opportunities, negotiate sales; manage needs and cost requirements.


You Have:

  • 1 or more years of sales building experience.
  • High School diploma or GED or 2-year degree.
  • Travel required to each customer within aligned market and may have occasional overnights depending on territory.



Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health, and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Medical, dental, vision, and life insurance plans.
  • Generous paid time off (PTO) and 6 company holidays per year.
  • Automatic 6% 401(k) company contribution each pay period.
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement.
  • A comprehensive set of emotional, financial, physical, and social wellbeing programs.





We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.