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Supervisor - ICQA Distribution Operations-Minooka, IL - Day Shift

Date: Mar 16, 2023

Location: MINOOKA, IL, US, 60447-9998

Company: Grainger Businesses

Inventory Control & Quality Assurance Supervisor 




About Grainger: 


Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.   


We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual.  Find your way with Grainger today. 


Position Details: 


You will oversee the daily operations of the Inventory Control Quality Assurance (ICQA) area in a high volume, order fulfillment, multi-shift distribution center by leading a non-exempt hourly team of 20-25. You will support Managers and Operations Managers to help ensure accurate product receipt, order fulfillment, and the optimization of resources and processes. You will analyze and determine solutions related to distribution, quality, cycle time and other important metrics. You will promote employee programs to create and encourage an environment where employees are involved, empowered, and committed to the success of the Company.


You will report to the ICQA Manager. This role is based in Minooka, IL. 


You Will: 


  • Manage employees' individual performance through clearly defined expectations, coaching, and counseling to achieve required results with regard to productivity, safety, quality, and attendance and ensure everyone is treated fairly and with respect. 
  • Develop an in-depth understanding of the distribution processes and important variables that influence the workflow process so you may identify opportunities for improvement and develop departmental changes enhancing workflow optimization. 
  • Lead teams to support the company strategy and expectations; ensure operational excellence within the ICQA processes, and support your peers in their work toward operational excellence. 
  • Work in a multi-shift operation with extended hours of operation. 85% time on warehouse environment which may include in the actual flow when needed, 15% office, training, customer contact, external yard or trailers. Will need to change shifts or hours to meet training requirements. 
  • Ensure compliance with Company, OSHA, DOT, and EPA regulations with emphasis on hazardous materials and powered industrial equipment (PIE) requirements. 


You Have: 


  • Bachelor's degree in business, management, logistics, material management or equivalent experience 
  • 2+ years previous leadership or supervisor experience in high-volume, multi-shift, order fulfillment distribution center interaction with large employee populations 
  • Lift 60+ lbs. may be needed 
  • Proficient in Microsoft Suite, SAP and warehouse management systems 
  • We ask that you will be available for occasional travel to other distribution centers, corporate office, and field locations 


Rewards and Benefits: 


With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger 

  • Medical, dental, vision, and life insurance plans 
  • Paid time off (PTO) and 6 company holidays per year 
  • Automatic 6% 401(k) company contribution each pay period 
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement 
  • A comprehensive set of emotional, financial, physical and social wellbeing programs 


DE&I Statement 


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity work