Manager, E&R Operations

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

E&R Industrial, a wholly owned subsidiary of Grainger, is an innovative, full-line industrial supply distributor committed to brand name quality products, competitive prices, and on-time delivery. As a regional distributor of MRO products, including a deep portfolio of metalworking/cutting tool products and solutions, E&R provides outstanding product and technical expertise to the manufacturing industrial sector. The dedicated staff of professionals are proactive in creating cost effective solutions designed to exceed the demands of our valued customers.

Position Details:

Reporting to the Sr Manager, E&R Field Services, the Operations Manager is responsible for all related activities supporting the execution of operational services (warehousing, Keepstock, onsite, customer specific) within an assigned market. Manage operational activities focused on driving high customer satisfaction. Lead service activities to be viewed as the customer’s first choice by managing vender managed inventory, warehousing, and delivery services. Build solid internal and external partnerships supporting best practice to exceed customer expectations.

You Will:

• Execute warehouse and delivery related activities for specific E&R branch or branches.
• Lead a staff comprised of hourly team members covering warehouse, driver, bin-fill, and on-site roles.
• Understand local market requirements and plans/schedules meeting the commitment and expectation of customers.
• Oversee the management of branch-based inventory including process to validate inventory accuracy and disposition of inventory following company plans and policies.
• Collaborate with the inventory management function ensuring local inventory levels are adjusted based on customer requirements and demand.
• Ensure compliance with OSHA. DOT, EPA regulations including the handling of HAZMAT.
• Creates an environment that encourages open, continuous, and communication promoting a culture that values diverse thoughts and ideas.

You Have:

• High School diploma or equivalent required.
• Experience using a warehouse management system.
• Experience building strong partnerships.
• Demonstrated agility to adapt to changing demands with customers and E&R / Grainger.
• Warehouse environment with power industrial equipment
• Use and understand warehouse management system.
• Travel is required – 30%+ travel to multiple customer sites and branch locations throughout the region.
• Responsible for company vehicle(s), vending equipment functionality, and warehouse powered equipment

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

• Medical, dental, vision, and life insurance plans
• Paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
• A comprehensive set of emotional, financial, physical and social wellbeing programs

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.