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Sr. Mgr, Dist Op's - split shift (Louisville, KY)

Date: Jun 1, 2019

Location: LOUISVILLE, KY, US, 40219

Company: Grainger

Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.


Position Description

  • Provide leadership for large team member populations in non-exempt positions and direct reports in exempt positions that both maximize and optimize resources in support of the company’s goals and objectives in serving Grainger


  • Design and implement staffing strategies to ensure work force is flexible and can respond to variations in work flow.
  • Effectively lead and develop the Process Managers, Supervisors and team members utilizing performance management tools to enhance performance and achieve individual as well as Company goals.
  • Ensure that the appropriate SMART goals are set and achieved, (Safety, Quality, Productivity and Positive Employee Relations), through the proper execution of continuous improvement and performance drivers.
  • Work closely with team members to communicate and educate on work instructions, policies, procedures and process improvement initiative.
  • Ensure their team clearly understands expectations and they are focused, capable, and accountable for being efficient and effective.
  • Ensure standardization and sharing of best demonstrated practices with Operations, Distribution Center and as appropriate across the Distribution Center Network.
  • Ensure the Company’s physical assets (building, equipment, inventory, etc.) are properly controlled, maintained, protected and utilized. Utilize process improvements to continually improve operational efficiencies (Cost Per Line).
  • Accountable for inventory throughput at the Distribution Center serving 100,000+ customers.
  • Ensure superior customer service to customers (Order Accuracy and UPS Damages) and internal partners by delivering on shipping commitments to customers and continually improving the DC processes.
  • Ensure 100% same day shipping regardless of daily variations in business levels.
  • Ensure compliance with Company, OSHA, DOT, and EPA regulations with particular emphasis on hazardous materials and power industrial equipment requirements to reduce injuries, property damage and workers compensation cost.
  • Implement policies, procedures, and training to reduce work-related injury/illnesses and insure a safe and healthful workplace (OSHA Recordable and LTA Rate).

Position Requirements:

Undergraduate degree in business, logistics, material management or a related

field of study or equivalent experience with 5 years progressively responsible

management experience in a high volume, multi-shift operation dealing with large

team member populations.

  • Demonstrated ability to directly influence the work environment by creating a dynamic workplace that effects positive team member relationships as well as effective relationships within and across functional boundaries and with suppliers while driving business results.
  • Strong interpersonal skills are needed to directly supervise exempt and indirectly supervise non-exempt positions in multi-shift operation.
  • Excellent communication skills both written and oral with the ability to communicate effectively across vertical and horizontal lines.
  • Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results.
  • Ability to operate on tight deadlines with multiple priorities that are subject to frequent changes.
  • Demonstrated competence in the application and use of operating systems.


EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: Louisville

Job Segment: Manager, Supply, Logistics, Business Process, Supply Chain, Management, Operations

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