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DC Quality Assurance Coordinator

Date: Jun 24, 2022

Location: LOUISVILLE, KY, US, 40219-3629

Company: Grainger Businesses

About Grainger

W.W. Grainger, Inc. is a business-to-business distributor of products used to maintain, repair and operate facilities. Approximately 3 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including healthcare, manufacturing, government and hospitality. They place orders online, with mobile devices, over the phone and at local branches. More than 4,800 key manufacturers supply Grainger with 1.5 million products made available to customers through Grainger’s distribution centers and branches.

Position Details

Join our work family in South Louisville at Grainger's newest Distribution Center! We are hiring for Quality Assurance Coordinators.

Reporting to the ICQA Supervisor, you will perform tasks associated with the receipt, storage, and shipment of product. Effectively and efficiently uses established procedures, tools, equipment, and technologies to complete transactions related to inbound and outbound processes within a Distribution Center (DC).  This role is intended to build upon skills learned in previous roles within the Inventory Control Quality Assurance (ICQA) department and other DC operational positions.

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans Day One!
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing program

 

Job Duties:

  • Process customer returns, damaged inventory and coordinate donation trailers
  • Resolve inventory discrepancies, zero picks, failed allocations, cycle re-counts and perform stock checks.
  • Process inbound exceptions, misrouted freight, and Return Goods Issued (RGA)
  • Perform random and quality audits on the dock and put away locations for inventory, order and date sensitive quality issues.
  • Troubleshoot orders using SAP/EWM. All tasks above will be performed in both bulk and bin/ Goods to Person (GTP) areas
  • Provide feedback on how to improve exception type work through work with internal partners and external corporate partners.
  • Perform adjustments to inventory in the warehouse management system.
  • Willing to fill in for other positions both inside and outside of ICQA including Inbound Check in and put away and Outbound picking and packing depending on shift coverage needs.
  • Perform necessary housekeeping tasks to maintain a clean, safe, organized work environment.

 

 

You Have

Education & Experience

 

  • SAP and EWM/MOVE experience preferred (or like systems)
  • Report and data analytics experience
  • Have a quality track record and passion for improving quality.
  • Problem solving, LEAN thinking skills, and good math skills

 

Work Environment

 

  • Must be able and willing to be licensed to operate PIE (warehouse machines)
  • Can tolerate heat, cold, noise, and dust in a warehouse environment and work around moving equipment
  • Work in a position requiring standing and walking, frequent lifting up to 50 lbs., occasional lifting up to 75 lbs., assisted lifting more than 125 lbs., and wearing and operating wrist-worn or hand-held computerized scanning equipment.

 

DE&I Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.