Sr. Training Specialist

Work Location Type: Hybrid  

Req Number  327202

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

Compensation

The anticipated base pay compensation range for this position is $73,400.00  to $122,300.00.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The OST Training and Communications team provides role-specific training experiences to over 7,600 team members and leaders building capabilities to drive operational excellence and workforce capability across the Fulfillment Network. The Sr. Specialist, Training Delivery, is part of the Operations Support Training and Communications Team reporting to the Manager, Training Delivery, implementing the delivery and execution of scalable training programs that build skills, close performance gaps, and support change across the Operations Network. Leveraging expertise in adult learning, facilitation, and agile project management, the Senior Field Trainer influences cross-functional teams, supports content development, and drives operational excellence.

You Will

• Conduct strategic training needs assessments across operational teams to align learning with business goals and performance expectations.
• Run end-to-end training workshops, including planning, scheduling, facilitation, resource coordination, and post-training evaluation.
• Handle cross-functional projects related to training, performance improvement, and operational capability building.
• Host and facilitate instructor-led and blended learning sessions that promote operational excellence, safety, and process consistency.
• Tailor training content and delivery methods to meet the diverse learning styles, non-exempt and exempt roles, and experience levels of operational employees, ensuring relevance and engagement.
• Facilitate regular reviews with leadership to assess training effectiveness, identify gaps, and define next steps for development.
• Apply agile methodologies to training projects, iterating quickly based on feedback, adapting to shifting priorities, and ensuring training remains relevant and responsive to evolving operational needs.
• Champion change initiatives by embedding change management strategies into training content and delivery to support adoption and readiness.
• Reinforce learning through coaching and follow-up, ensuring knowledge transfer and sustained performance improvement in the field.
• Support project deployments, ensuring consistent training execution and change enablement across locations.
• Leverage LMS and operational systems (e.g., SAP) to manage training records, run reports, analyze, and report on training data to understand success rates and gaps.

You Have

• Bachelor's Degree in Business, Human Resources, Organizational Development, Education, Adult Education, or related fields.
• 2+ Years Or experience in related field.
• Strong organizational and time management skills with the ability to manage multiple concurrent projects.
• Responds to training needs with empathy, patience, and adaptability, creating inclusive and effective learning environments.
• Understanding of LMS systems, operational systems, and core technical and learning tools.
• Proven ability to work independently while influencing and partnering across teams.
• Excellent communication and interpersonal skills, with a focus on stakeholder alignment and leadership engagement.
• Flexible and adaptable to evolving business needs, championing initiatives through training content and facilitation.
• Experience with change management frameworks and adult learning principles.
• Spanish language proficiency is a plus.
• Ability to lift <25 lbs.
• Must be able to travel within and outside the U.S.; up to 25%

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.