Sr. Mgr, IOC Operations

Work Location Type: Hybrid  

Req Number  329719

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

Compensation

The anticipated base pay compensation range for this position is $134,100 – $223,500. This role is eligible for an incentive target of up to 20%, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

This position is not eligible for any form of sponsorship now or in the future.  Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

Position Details

The Senior Manager, Inclusion, Opportunity, and Community leads the execution of Grainger’s enterprise IOC strategy, aligning priorities with company goals, enterprise initiatives, and evolving business needs while embedding an operational lens to drive scalable, measurable impact. The role owns and advances specialized IOC practices, frameworks, standards, content, and solutions through strong cross-functional partnership with leaders across Human Resources and the business. The position establishes the strategic structure that guides how IOC work is prioritized, developed, governed, measured, and sustained across the enterprise. The role leads team member(s) responsible for developing, implementing, and sustaining IOC initiatives, practices, and solutions across the talent lifecycle and community impact efforts.  

You Will

• Leads enterprise IOC strategy and aligns priorities, roadmaps, and investments to company goals and enterprise initiatives.
• Owns and evolves specialized IOC practices, frameworks, and standards to strengthen consistency, relevance, and business impact.
• Leads the strategic framework for IOC content and solutions to support changing workforce, leadership, and community needs.
• Establishes governance, decision frameworks, and success measures to prioritize IOC work and evaluate effectiveness, impact, and sustainability.
• Partners with senior leaders, Human Resources centers of excellence, Human Resources business partners, Legal, Communications, Finance, and business stakeholders to integrate IOC priorities into enterprise plans and operating rhythms.
• Leads team member(s) responsible for developing, implementing, and sustaining IOC initiatives, practices, and solutions across the talent lifecycle and community impact efforts.
• Uses data, insights, and external trends to identify opportunities, solve complex issues, and recommend improvements to IOC strategy, content, and execution.
• Drives stakeholder engagement and change leadership to embed IOC expectations into business practices, leader routines, and team member experiences.

You Have

• Master's Degree in business administration, Marketing, Communications, or related field preferred
• Bachelor's Degree in business administration, Marketing, Communications, or related field required
• 7+ years leading enterprise-level IOC, inclusion, talent, organizational effectiveness, or related strategic Human Resources work required
• 3+ years people leadership experience leading teams and cross-functional IOC or enterprise initiatives required
• Knowledge of enterprise IOC strategy development, governance frameworks, and standards that connect inclusion priorities to business objectives.
• Experience leading specialized IOC practices, programs, content, or solutions in a complex, matrixed organization.
• Knowledge of stakeholder engagement and cross-functional partnership across senior leadership, Human Resources, Legal, Communications, and business teams.
• Experience using data, metrics, and insights to assess impact, guide priorities, and improve IOC strategy and execution.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.