Sr Reporting Analyst - Order to Cash

Date: Sep 14, 2023

Location: LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

About Grainger: 

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.


We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.


Position Summary:

As Sr Reporting Analyst, OTC you will provide and enhance data, metrics, dashboards, and tools that will be used to improve the customer experience across the Order to Cash process. You will work with internal partners to create action-driven insights using analytic tools.


You will report to the Manager, Reporting and Analytics. This role is a hybrid role based in Lake Forest, IL.


You Will:  


  • Develop baselines for metrics and support First Pass Yield and Order Capabilities initiatives in identifying goals and action plans to improve metrics in different areas within OTC.
  • Perform ad hoc analytics to support strategy development and operations while also communicating findings and developing recommendations to leadership.
  • Create and enhance high-quality dashboards in an efficient manner and assist our partners in making informed decisions to manage performance.
  • Represent OTC as data steward to promote data catalog and documentation.


You Have: 


  • Bachelor’s degree or equivalent
  • 5+ years related experience with knowledge of supply chain
  • Advanced proficiency with SQL and data analysis
  • Advanced proficiency with Power BI and DAX
  • Experience using Teradata or Snowflake
  • Strong written and verbal communicator with the ability to work up through functional leadership with clarity and precision.
  • Proficient relationship and project management skills and interacts positively with teammates and business partners.



Rewards and Benefits:


With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs


DEI Statement 


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace