Sr Mgr, Customer Strategy & Sales Enablement - Global Export

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Date: Feb 24, 2025

Location: LAKE FOREST, IL, US, 60045-5202

Company: Grainger Businesses

 

Work Location Type: Hybrid 

 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

 

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

 

Compensation

The anticipated base pay compensation range for this position is $131,200.00  to $218,700.00. 

 

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

 

 

You Will
 
  • Leads the Seller Support team and cross-functional team of internal business partners to bring pricing and product offers to market with a clear prioritization process, roles and responsibilities, and measures of success.
  • Partners with content development team to package offers (products, services, solutions) to deliver profitable incremental revenue and market share gains.
  • Leads the process for understanding the challenges of a specific end-market segment (environment, KPIs, regulatory/compliance challenges, business conditions, trends, etc.)
  • Adopts a structured approach for integrating offers into the sales management system and measuring their effectiveness (both qualitative and quantitative)
  • Partners with sales effectiveness, seller support and reporting/analytics to improve seller productivity and measure strategic initiative success.
  • Partners with analytics to manage sales insights and improve seller and customer facing processes.
  • Conduct on-going qualitative (e.g., roundtables, go-sees) and quantitative (e.g., surveys, tool utilization reports) assessment to determine where sellers are spending time to “serve” customers.
  • Ensure any new “serve” processes or changes to existing processes (e.g., updated freight or pricing policy) are setup and communicated the right way
  • Serves as the liaison between the GUS enterprise COE functions in (i.e. Pricing, seller support, sales effectiveness, contract lifecycle) to improve effectiveness of support to our Global Export customers around the world
You Have
 
  • Master's Degree MA/MS/MBA or equivalent Preferred
  • 5+ years experience in related field Preferred
  • Mature business leader with work experience in an industry leading B2C or B2B company. Knowledge of international customer industry/segment a plus.
  • Strong strategic / innovative thinker grounded in analytics. Proven track record of converting strategic thoughts into actions that drive significant business results.
  • Demonstrated passion and customer centric decision-making skills.
  • Strong cross-functional leader with interpersonal skills, ability to interact effectively with employees at all levels in a collaborative manner.
  • Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and budgets
  • Travel expected to be 20-25%

 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

 

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.