Sr Manager, Business Systems

Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

The anticipated base pay compensation range for this position is $131,200.00  to $218,700.00. 

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.

• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.

• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.  The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

The Sr. Manager, Business Systems Engineering - HR is accountable for a world class enterprise technology experience in North America.  With a sound understanding of and experience working with complex business applications, both off-the-shelf and custom-developed software like SAP and industry-leading Cloud services and SaaS products such as SuccessFactors, this leader ensures Grainger team members are equipped with the most relevant and effective technology capabilities to help them serve Grainger’s customers with ease and confidence.

As Sr Manager, Business Systems Engineering – HR, you will provide strategic leadership and drive the roadmap to modernize, streamline, enhance and strengthen the performance, reliability, security and scalability of our core business applications. You will lead a team 2 managers with 20+ employees and contractors to engineer Grainger’s Human Resources technology platforms and services in collaboration with our customers, suppliers, and team members to be optimized and relevant for our evolving technology and business environment.    You will foster a culture of continuous improvement and innovation, bridging traditional software configuration and development practices with more modern approaches to shore up core business capabilities and enable delivery of key competitive advantage.

You Will
•    Provide strategic direction to Engineers and Engineering leaders in support of Grainger’s business objectives using measurable key results to hold team members accountable.
•    Create an environment where innovation and creativity are celebrated with a strong consistent foundation in efficient and effective resilient systems.
•    Coach and develop technical talent, helping to make Grainger and GTG a top-talent magnet.  Achieve this through a comprehensive staffing plan, aligned with our technology roadmap to understand where we should be investing and how to grow that talent internally.
•    Use metrics to monitor the health and productivity of the teams and to understand capacity limitations for forecasting possible headcount changes. 
•    Partner with key stakeholders to better understand how to meet customer and team member needs ensuring alignment with our core principles and strategic vision.
•    Ensure teams are making design decisions that enable independent releases, support resiliency of systems, and that tradeoffs are understood and align to high-level goals. 
•    Ensures effective monitoring, timely and high-quality communication and alerting when service disruptions occur. Lead and coordinate large cross-functional recovery efforts for incidents (Code Red/Escalated Condition) to minimize downtime and lost revenue, when appropriate.
•    Recognize achievements and inspire team members to exceed expectations with positive reinforcements.
•    Demonstrate endless curiosity about the Human Resources domain and seek growth opportunities for knowledge outside the local domain.

You Have
•    7+ years experience managing application engineering or similar development teams
•    B.S. in Computer Science / MIS or related field
•    Previous direct people leadership experience with the ability to motivate, mentor, coach and lead large technical teams; must be able to work directly with individuals at all levels of the Company
•    Strong service-based experience and delivery.  Experience with delivery methodologies such as Agile, Scrum & other iterative delivery approaches (Dev/Ops)
•    Experience with SAP HCM and Payroll modules, SAP BTP Integration Suite, SuccessFactors Employee Central, Payroll and Time modules, Kronos Time, experience deploying cloud technologies for both hosted off-the-shelf software and in-house developed applications for large companies (10k+ employees).
•    Ability to manage complex vendor/supplier relationships, including contract negotiation, ongoing maintenance & support, navigating contractual audits and problem-resolution.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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