Sales Coordinator

Date: Sep 13, 2023

Location: LAKE FOREST, IL, US, 60045-5201 JANESVILLE, WI, US, 53546-8729

Company: Grainger Businesses


About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.


Position Details:

The Sales Coordinator provides support to sales team members who are aligned to contractual customers. Sales Coordinators manage between 15-30 track codes with approx$150M in revenue. The purpose of the role is to shift non-selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. Sales Coordinators assist with contractual reoccurring reporting, contractual pricing coordination, track code maintenance, strategic content development, and pre/post order support. The Sales Coordinator is responsible for fostering significant business partnerships with all levels of leadership and collaborates with multiple cross functional teams to improve the customer and seller experience.


You Will:

  • Support 2-5 sellers; strategic partner in managing approx. $150M in sales
  • Provide seller support for large contract customers (such as National Accounts, Healthcare, GPOs, Channel Business, Gov’t, AGI, Multi-Family Housing) in regards to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business
  • Practice critical thinking to actively probe to uncover unique and complex customer requirements while creating effective solutions to execute on tasks
  • Act as a liaison between cross functional departments such as Quotes, Cross Referencing, Customer Life-Cycle Project Manager, Contract Enablement Manager, Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments
  • Use data to articulate customer story and/or works to address inconsistencies or anomalies
  • Assist in RFQs, Large Bid Pricing, and Contractual CSP
  • Assist in creation of quarterly business review reporting
  • Assist in creating and maintaining monthly, contractual, customer facing reporting
  •  Assist in mass account creation and/or deactivation
  • Assist in large account list match projects; ebusiness integrations
  • Create Track Code, manages proper alignment for account, sub and track level
  • Manage contractual Diversity reporting; manages entering financial information in Customer’s portal
  • Coordinate the development content and materials to communicate customer strategy & opportunities to local DSM, AMs, & FARs
  • Tracking and follow up as it relates to implementation project plans adoption after CEM disengagement as well as seller based project plans (Pre and post implementation)
  • Leverage learnings to create/maintain thorough, accurate and detailed documentation to establish repeatable processes
  • Understand and utilize ongoing sales policies and precisely adapts to changes
  •  Share best practices with peers and serves as a coach or trainer for newly hired team members
  • Facilitate meetings with internal and/or external business partners while demonstrating professionalism, sound judgment, tact and diplomacy


You Have:

  • Expected graduation with a Bachelor's degree between Winter 2023 – Spring 2024
  • Possess the technological capabilities to efficiently navigate the Grainger systems and software packages to support customers. (SAP/SOE, MS Office (Excel, Access) MS Outlook, SalesForce, Keepstock Dashboard, etc.)
  • Ability to influence without authority and negotiates to make sound decisions and drive for best results while minimizing risk to the company.
  • Ability to stay with a position or plan of action until desired result is achieved or is no longer reasonably attainable.
  • Practices agility while working in fast paced environment and leads with Continuous Improvement mindset in regard to opportunities within processes and technologies.
  • Ability to multi-task, handle multiple priorities with agility and perform in fast-paced, high-volume environment.
  • Strong decision making, solution focused and troubleshooting skills.
  • Business acumen and knowledge of MRO industry


Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs


DEI Statement:

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.