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Product Manager - Mobile Applications (Chicago or Remote)

Date: Jan 7, 2022

Location: LAKE FOREST, IL, US, 60045-5201 Virtual Worker, IL, US, N/A CHICAGO, IL, US, 60603-4013

Company: Grainger Businesses

Chicago or Remote



About Grainger:

At Grainger, we are building systems to extend our market leadership for another 90 years. While many companies talk about "digital revolutions" or "delightful experiences", we're focusing on building the stuff that matters. Our expertise is borne of a deep understanding of our customer and their needs, and how our products and services do and should create value for them. We are looking for exceptional product managers to help guide and chart a course for Grainger's enterprise systems and application development so that Grainger continues to be the destination for "the ones that get it done."



Position Details:

You will contribute to the planning and execution of the near-term product roadmap based on the strategic direction set by the Director of Product Management.  You will work with engineering, design, and operations to develop and launch customer-focused digital product capabilities. You will be part of a team that gets things done. You will manage the mobile applications roadmap and report to the Director of Product Management.



You Will:

Define, develop, and deliver Grainger’s mobile apps capabilities for both iOS and Android. Your goals will include:

  • Refining product concepts and mobile app capabilities that will be used by Grainger customers while on-the-go. You'll lead the product lifecycle for capabilities during requirements development, sprint team execution, and launch.
  • Strive to innovate and develop best in class digital solutions for Grainger to create a sustainable competitive advantage against our competitors. Aspire to develop the best digital experience in the MRO industry.


To achieve this, you will need to:

  • Build & maintain working relationships with peers and leaders in both technology and operational teams.
  • Work with the analytics and UX measurement teams to understand the user behavior on the mobile apps and strive to continually improve user experience.
  • Drive the mobile app roadmap by assessing the opportunities and pain points.  Author detailed product requirements. Partner with User Experience and Engineering teams to refine high-level concepts into detailed requirements.  Be the authority and advocate for your given area of focus.
  • Achieve customer value in an iterative schedule of releases. Coordinate and communicate launch activities across all partners. Manage schedules, mitigate risks, escalate issues, and balance tradeoffs.
  • Conduct demos and develop supporting materials for partners. Organize and develop content for meetings with the appropriate message for each audience.



You Have:

  • 2 to 4 years of experience as a product manager delivering iterative technology improvements, and working with engineering, UX, and operational counterparts to create digital products or services in an Agile framework; 2 years must involve mobile app and/or mobile OS expertise.
  • Exceptional written, verbal, and presentation skills; excellent interpersonal skills.
  • Continuous improvement and innovation mindset that results in the understanding of mobile technologies and how they might apply within the organization, as well as driving creativity, acting with agility, and thinking outside current boundaries.
  • Ability to participate in cross-functional teams and navigate a matrix organization.
  • Insatiable will to get stuff done and experience working under pressure meeting aggressive timelines.
  • Experience participating in a portion of the digital product lifecycle, including prioritizing, and delivering product improvements.
  • Ability to design scalable capabilities with a continuous improvement mindset.
  • Willingness to ask why and find causes to identify the best solution for a problem.   Ability to use hard data to back up assumptions.
  • Experience building positive working relationships with peers. Ability to thrive in an environment of collaboration, transparency, and curiosity.
  • BS/BA degree in computer science, engineering, science, math, or related field. MBA or Masters in Product Development a plus.
  • Demonstrated expertise within eCommerce a plus



Our Benefits:

  • Comprehensive medical, dental and vision plans starting Day 1
  • Competitive PTO
  • Competitive Retirement Savings Plan, 100% vested Day 1


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.