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PSS Reporting Analyst

Date: Jan 12, 2021

Location: LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.

Position Description

We are hiring for several Reporting Analysts. This role supports Grainger’s North American Sales and Services organization with particular focus on development and distribution of reporting and analytics solutions for the Pricing Execution, Sales Support, and Sourcing organization in addition to all elements of reporting intended for Grainger’s customers.

Responsible for the execution of timely and accurate reporting and data tools to be utilized by PSS team members and Grainger’s customers. Assist end users on interpreting reports, providing break-fix support, and maintaining data quality and integrity.

-Produces timely and accurate reports for internal and external business partners and customers for their use in making informed decisions
-Works with department leadership and peers to support improvement initiatives and/or system development efforts
-Collaborates with end-users to answer questions and provide additional insight about specific reports at the appropriate level of detail
-Effectively correlates multiple metrics and structures data to develop and share a complete story of analysis and results
-Responsible for daily maintenance of existing reports to ensure all the information is producing the intended results
-Responsible for fixing any internal reports that are not running properly.
-Simplify, enhance, and engineer basic reporting processes
-Demonstrate ability to leverage both business acumen and technical skills to deliver results
-Demonstrated general understanding of key business strategies and how tools and reports support them
-Provides analysis to identify trends, operational issues and exceptions to drive improvement in operations and customer experience

Position Requirements:

-Bachelor’s degree or equivalent experience required
-Proficient with Microsoft Office, primarily in Excel and PowerPoint
-Experience with SQL, Business Intelligence (SAP Business Objects, Tableau), Teradata and/or other database/reporting tools like Power BI
-Analytical and problem-solving skills.
-Excellent written and verbal communication skills. 
-Excellent interpersonal skills including a professional demeanor at all times
-Ability to work cross-functionally in a team environment.
-Self-directed with accountability to make sound business decisions while demonstrating effective time-management and multi-tasking skills.
-Demonstrates strong attention to detail, and accuracy and thoroughness in work

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.