Onsite Search Analyst

Work Location Type: Hybrid  

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

 Compensation

The anticipated base pay compensation range for this position is $65,900.00  to $109,800.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Position Details

Reporting to the Manager, Onsite Search, the Onsite Search Analyst will execute strategies to optimize the multi-channel product search experience. The role includes direct management of search optimization tools, terms management tools, business processes, and advanced product search analytics. This position is Hybrid requiring 50% of time onsite at the Lake Forest Headquarters or Chicago, IL Merchandise Mart office.

You Will

• Participate in research and strategic planning to identify opportunities for improvement of the ~1M searches a day to Grainger.com
• Work cross functionally to strengthen current analytics foundation and develop new analytical methods to allow for perspective and understanding how our customers search
• Review technical product information, keyword research, and competitive analysis to understand the MRO search landscape
• Manage internal tools and business processes that optimize the onsite search experience, with a continuous improvement mindset
• Collect and respond to all external and internal search feedback; execute and measure search improvement tactics
• Implement search term standards, guidelines, and best practices to optimize the onsite keyword search accuracy
• Develop search measurement plans and dashboards; monitor and report on onsite search metrics
• Partner with Merchandising, Product Information, and Publishing teams to provide search insights and ensure a streamlined customer experience

You Have

• 3+ years experience in large data-focused organizations with complex business processes Required
• An inquisitive nature and a passion for research – with an emphasis on industrial products
• Experience with faceted Ecommerce websites
• Demonstrated expertise in data analysis and analytical thinking, coupled with the ability to translate data insights into tactical execution.
• Experience with web analytics packages (Adobe), SQL, and Business Intelligence Platforms preferred
• Understanding of Product Information Management systems and methodologies
• Experience working with complex data sets
• Ability to translate detailed technical information into easily understood concepts and actions

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.