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Mgr, Business Systems

Date: Nov 19, 2021

Location: LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

As a Business Systems Manager at Grainger, you will be responsible for partnering with Portfolio Management to lead teams in the end-to-end execution of project work and would help define and drive modern software engineering practices. You will also help provide guidance at all stages of the development life cycle to help ensure the highest quality outcome while delivering on time and within budget. We are looking for a leader who encourages teamwork, communicates effectively with senior leadership and our business partners, and has a clear vision of what determines a successful solution for the team, the customer, and our company.


You Will: 

  • Lead a team that Supports Supply Chain Systems that include Inventory Planning, Materials Management, Warehouse Management Systems, Transportation and Warehouse Control Systems
  • Lead a team of Software and Quality Engineers, ensuring they understand their roles and accept their responsibilities
  • Actively support team members in establishing personal development plans and organize individual career growth
  • Collaborate closely with Portfolio Managers to understand roadmaps and project requirements to develop execution and deployment strategies
  • Champion continuous improvement efforts to improve the overall software development lifecycle
  • Mentor and coach Software and Quality Engineers in their own personal development and training
  • Ensure that Software and Quality Engineers are following best practices and development standards in their daily work
  • Monitor all the development activities, testing activities, deployment activities, code quality, and customer satisfaction
  • Manage, track, and communicate metrics to monitor team effectiveness and quality
  • Identify areas of improvement and implement steps required to make those improvements
  • Be an escalation point for all matters related to work your team is engaged with


You Have:


  • A Bachelor’s degree in Information Technology, Computer Science, or related field
  • 10 years’ experience in Software Engineering
  • Experience coaching and developing software engineers
  • Experience promoting collaboration to guide strategy and continuous improvement
  • Experience Implementing development best practices to increase quality and throughput
  • Experience managing Agile sprint teams
  • Experience managing vendor relationships
  • Experience managing on-shore and off-shore teams desired
  • Familiarity with CI/CD, automated testing, automated monitoring/alerting

About Grainger:


Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors, and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare, and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.


Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.