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Director, Merchandising

Date: Jun 11, 2022

Location: LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

Lake Forest, IL

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.


Position Details:

Working directly under the Sr. Directory of Merchandising, the Director of Merchandising is responsible for the portfolio strategy for Grainger product categories. You will select the product assortment and presenting those products to customers in digital and print publications to improve revenue, gross profit dollars, customer acquisition, and overall financial performance.


You Will:

  • Lead and train a team of 3 to 5 merchants in the development of assortment strategy, organization and naming strategy, and product information strategy for all assigned product categories. Ensure those strategies align with Grainger overall company strategy.
  • Research and remain current on the marketplace trends (products, customers, suppliers, and competitors) to ensure our merchants are driving our assortment and customer experience to be the best in class.
  • Partner with Publishing and Product Information to develop structure and processes to ensure we create the best customer experience in the industry with the most complete and accurate product information.
  • Partner with Content Strategy to develop merchandising standards and category presentation documents.
  • Partner with Supplier Management to ensure the highest quality product assortment at the best cost.
  • Partner with marketing to ensure our assortment pricing remains competitive and our product specific marketing programs drive profitable growth.
  • Partner with UX and ES to develop new online tools for product presentation
  • Manage the activities and provide direction to the merchandising staff by setting clear goals, carefully reviewing work, and communicating with valuable feedback and updates


You Have:


  • BS/BA degree in engineering, technology, marketing, or business.
  • 10+ years' experience in industrial product management, merchandising, marketing, new product development, or technical sales
  • Demonstrated leadership and coaching skills
  • Demonstrated successful project management skills
  • Excellent communication skills—written, interpersonal and small group presentation. Can translate data into clear recommendations.
  • Familiarity with manufacturing processes and MRO customers
  • Continuous improvement and process orientation
  • Align and partner across the business to improve results financially and strategically
  • Experience developing employees at every level to their full potential including developing successors to his/her current position
  • Ability to produce and present MRO industry statistical and financial analysis
  • Able to establish effective relationships with all levels of direct staff and with peers and management
  • Comfortable building and delivering presentations to management, staff and field audiences

Travel: Local and overnight 10% to 20%



Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs


DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.