Dir, Product Management

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Date: Mar 10, 2026

Location: LAKE FOREST, IL, US, 60045-5203

Company: Grainger Businesses

 

Work Location Type: Hybrid  

Req Number  328743

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

 

Compensation

The anticipated base pay compensation range for this position is $163,800.00 – $273,000.00. This role is eligible for an incentive target of up to 25 or , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

 

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

 

For additional information and details regarding Grainger’s benefits, please click on the link below:

 

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

 

Grainger Benefits

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

 

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

 

 

Position Details:

As the Search Director, you will own Grainger.com’s end-to end, customer-facing search experience: from the search bar and query understanding to how results are ranked, displayed, and organized to help customers quickly find and confident select the right products.  

You will own the Search vertical and define the strategy, vision, and roadmap for Search at Grainger. You will lead the transformation of our search UX by improving how customers initiate searches, interpret results, and navigate product sets across Grainger’s catalog. You will leverage AI/ML innovations in ranking, vector search, and LLM-enabled relevance to deliver fast and intent-aware results. 

You’ll partner across engineering, design, AI/ML, analytics, and merchandising to deliver scalable search experiences that help customers efficiently discover products and solutions.

This role requires a product leader who combines strong customer empathy and UX instincts with AI/ML technical depth, analytical rigor, and operational excellence. 

You will communicate a clear vision for the future of search at Grainger and confidently lead product reviews with senior leadership, connecting strategy, roadmaps, and experimentation to measurable business outcomes.

You will report to the Group Product Manager. This is a hybrid role in Chicago, IL and is open to remote candidates with occasional travel to Chicago.

 

You Will:

  • Lead a team of 3 Sr. Product Managers and 2 Associate Product Managers to build impactful products. Be passionate about developing the team, mentoring others, and elevating the product organization.

  • Define product strategy, OKRs, roadmaps, and detailed product requirements through effective stakeholder alignment, customer obsession, and strong cross-functional collaboration. 

  • Be comfortable defining both long-term strategy and short-term plans to achieve product vision, anticipating future trends and challenges. 

  • Ensure flawless execution across the product life cycle from concept to launch, driving the team to evolve and scale best practices so we continue to improve. 

  • Deliver well-orchestrated and timely releases, while managing risk, appropriately escalating issues, balancing tradeoffs, and clearly communicating up, down, and across.

  • Own leadership product reviews and strong, clear strategic communication, with compelling visuals and powerful data-driven storytelling. 

  • Build an end-to-end understanding of the industrial distribution business. Be a passionate advocate for the customer. Be a subject matter expert on competitors, market and industry trends, and products.

You Have:

  • BS/BA degree in computer science, engineering, science, math, or related field. MS or MBA.

  • 10+ years of progressive leadership in product management with a track record of driving high-performing teams and building impactful products

  • Experience managing a product management team. 

  • Experience building B2B products.

  • Experience managing a product or product line P&L. 

  • Ideally have expertise within industrial distribution.

 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

 

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.