Customer Strategy & Marketing Intern
Date: Aug 15, 2025
Location: LAKE FOREST, IL, US, 60045-5202
Company: Grainger Businesses
Work Location Type: Hybrid
Req Number 322211
About Grainger:
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation:
This position is hourly, and the starting pay rate is $27/hour
Rewards and Benefits:
- Medical, dental, vision, and life insurance coverage starts on day one of employment.
- Access to up to 50% of your paycheck based on hours worked before payday.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, parental leave, and other benefits.
- Safety shoes provided (where applicable).
For additional information and details regarding Grainger’s benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
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JOB SUMMARY |
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The Customer Strategy & Marketing Internship Program provides hands-on experience in data analysis, customer feedback review, and cross-functional collaboration to improve customer experience and support strategic initiatives. This role involves working with managers and stakeholders to drive improvements and deliver impactful insights across the organization. |
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JOB FUNCTIONS |
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Key Responsibilities |
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Provide support to Managers within the internship with activities such as data analysis and report building
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Review internal & external customer feedback and implement changes for improving customer experience
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Communicate internally & externally status of work or projects to partners and stakeholders are varying levels of the organization
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Work with peers and various business partners supporting overall team initiatives
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Participate in improvement opportunities and provide constructive feedback
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JOB DESCRIPTION DISCLAIMER |
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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. |
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QUALIFICATIONS |
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Education |
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Education Level |
Education Details |
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Bachelor's Degree or equivalent experience |
or currently enrolled in college or university |
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Work Experience |
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Experience |
Experience Details |
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1+ years |
or equivalent experience |
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Knowledge, Skills and Abilities |
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KSAs |
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Experience in collecting and analyzing data |
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Experience presenting insights and providing recommendations to leadership |
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Experience working collaboratively in a matrixed environment |
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Experience setting priorities and completing assignments on time |
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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.