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Business Analyst - DC Operational Excellence & Analytics

Date: Apr 2, 2021

Location: LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.

This role typically is located in the Lake Forest office, but due to COVID-19 will be fully virtual until further notice. Once the Lake Forest office has a return to work plan, the team member will be required to be on-site.

The Distribution Center (DC) Analyst enables operational performance by analyzing vast datasets and providing actionable tools to leadership.  Their analysis will drive smart decision making that focuses on optimizing customer service, while minimizing cost and focusing on safety. The DC Analyst is challenged to find new ways of doing things to make our processes more efficient, which often leads to managing multiple projects at once. They are often asked to represent the DC Operations team in broad-impacting projects across Grainger’s supply chain.  The need to understand our operations, build relationships, and support multiple projects requires travel throughout North America averaging about 1 week per quarter. Typical work days include a mix of collaborating with peers, communicating with DC leaders, and working independently.

  • Develop and maintain Access and Excel based tools
  • Provide frequent performance reporting to DC Operations leadership
  • Identify trends and opportunities based on performance analytics
  • Administer the DC Operations awards program for performance metrics
  • Combine data inputs from multiple sources and partner to understand the full picture of external factors affecting performance
  • Drive data based decision making in DC Operations

Preferred Education & Experience

  • Bachelor’s Degree in Business, Economics, Statistics, Industrial Engineering, Supply Chain Management, or related field
  • 2+ years of analytics and forecasting experience
  • Proficiency in Microsoft Office Excel and Access
  • Understanding of database administration
  • SQL and VBA experience strongly preferred
  • Experience with Microsoft Power Apps strongly preferred
  • Ability to interpret data with visualizations for problem solving
  • Excellent attention to detail
  • Demonstrated teamwork and communication skills
  • Strong time management


EEOC Statement

“Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.”