Senior Credit Analyst

Work Location Type: Hybrid  

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

 Compensation

The anticipated base pay compensation range for this position is $55,900.00  to $93,200.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Position Details

As a Senior Credit Analyst, you will provide professional management and administration relating to all credit and credit related responsibilities including $80M of Accounts Receivable and $350M of open account sales. This involves continuous investigation and research designed to assist in formulating credit objectives, policies, plans and programs ensuring positive contributions to economic earnings, increased shareholder net worth, continued sales growth, and profitability. You will ensure alignment to meet emerging business needs, keeping customer focus in tandem with Marketing, Sales and Branch Operations. This position is Hybrid requiring 1 day per month in the Grainger Janesville, WI office.

You Will

• Manage exposure and mitigate risk for $350M of open account sales. 
• Have authority to extend Credit Limits to a single customer with approximately $1M - $10M in annual sales.
• Be accountable for minimizing bad debt while not exceeding the $7M corporate plan. 
• Perform Customer Hierarchy maintenance for medium to larger customers (including some complex customers). 
• Drive sales support and profitable revenue growth: Support the Regional Credit Manager in engaging the Sales organization, internal business partners and Customers as a financial, business and problem-solving resource. Establish virtual relationships with the Sales organization, at all levels. 
• Deliver expert and excellent customer service.
• Drive consistency and efficiency throughout the entire region; lead the local activities of the regional Credit team and support development of individual responsibilities and strengths.
• Guide, encourage, and instruct the move toward greater empowerment. 
• Work to ensure the goals of the regional credit team are met, as well as the goals of the nationwide credit team, and those of the Company.
• Develop coaching skills by conducting Audits and delivering coaching that will effectively help the team grow to be more productive and enhance an exceptional customer experience with consistency.
• Develop leadership and communication skills by taking the lead assigned projects, presentations, and meeting opportunities.
• Develop strategy skills by assisting Supervisor with strategy for team member work balance with a focus to drive continuous improvement.
• Develop time management skills to balance individual responsibilities along with developing team members to grow their credit skills.
• Train and onboard new hires with the credit organization.
• Develop and Deliver training programs to the team.
• Provide credit trainings to business partners.
• Develop, maintain and deliver monthly/quarterly metrics around high-risk customers.

You Have

• An undergraduate degree in business or related field or 3-5 years of progressive relevant experience.
• Professional credit credentials (must obtain a designation of CBA, CBF, or equivalent certification, within a reasonable time frame). 
• An understanding of business principals including accounting, credit and collections, financial statement analysis, banking and finance, commercial law, marketing, statistics, economics, human behavior and computer science. 
• Ability to apply knowledge of accounting (GAAP) and finance (FASB). 
• Premium value placed on ethics and integrity 
• Ability to work effectively and develop relationships with all levels of management. 
• Demonstrated writing/oral communication and presentation skills—effective across vertical/horizontal lines of organizational structures. 
• Recognize, develop and motivate business partners. 
• Ability to work effectively with all levels of management, internal and external customers. 
• Memberships in Professional Organizations such as D&B, NACM, AMA are a plus.
• Demonstrated ability to work in complex situations with professionalism and decorum.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.