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Mgr, Business Strategy

Date: Nov 23, 2022

Location: Hybrid, IL, US, N/A CHICAGO, IL, US, 60603-4013 LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.


We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.


Position Details:

Grainger Sourcing provides an important component to our value by fulfilling customers' unmet product needs through Sourcing's network of 14k+ suppliers. As Manager, Sourcing Offer & Strategy, you will collaborate on the design and execution of a comprehensive Sourcing strategy that strengthens customer and seller relationships and enables Sourcing to provide best-in-class customer and business outcomes. You will define Sourcing's offer and positioning strategy, design and implement a cohesive pricing strategy, and own the end-to-end customer and seller experience. You will report to the Sr Mgr, Customer Strategy.


You Will:

  • Proactively coach and assess strengths and development opportunities to support team member growth and performance.
  • Design, implement and maintain a pricing strategy that allows us to extract the maximum value for an opportunity while considering cost to serve.
  • Develop offer positioning to ensure sales partners have the tools necessary to pursue only opportunities that create the most shared value for Grainger and our customers.
  • Evaluate and improve the end-to-end customer experience, with simplified processes and communication channels for our field partners and customers to create an easier, more seamless experience with improved visibility and customer outcomes.
  • Scope and manage projects and initiatives aimed at improving processes and tools.
  • Build partner relationships at numerous levels of the organization to gain agreement around current and future strategies.
  • Guide change management within sourcing teams and with partners (e.g. Sales, Customer Service, MSM, Supply Chain) using best practice methodologies.
  • Create messaging, both informal and formal to gain alignment with partners on customer solutions.


You Have:

  • Bachelor's degree in supply chain, business, engineering or related field.
  • 5+ years experience with Sourcing, Supplier Management, Sales, Customer Strategy, analytics, or technology implementation or related field
  • Experience leading strategic initiatives, projects and programs
  • Experience defining research and summarizing insights to inform strategy development.
  • Experience analyzing large datasets to guide fact-based decision-making and recommendations.


Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs


DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.