On-Site Service Representative- Full Time

 Work Location Type: Onsite   

About Zoro:

Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself!

Compensation:

This position is hourly. The anticipated base pay compensation range for this position is $22.00 to $25.00 per hour. 

Rewards and Benefits:

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

For additional information and details regarding Zoro's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.  

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Zoro reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Position Details:

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.

This position is at one location- Houston Medical Center for Texas Children's Hospital but you will have to walk to four different buildings to complete dutites. All buildings are within walking distance of each other

Looking for candidates within a 10-15 miles radius of Houston Medical Center for Texas Children's Hospital

Candidate MUST be willing to complete/already have the following vaccines:

• • Annual/Seasonal Flu Shot
  • Annual TB test
  • MMR
  • TDAP

You Will:

• Service one customer location-Houston Medical Center for Texas Children's Hospital 
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Push, pull and lift carts to stock and manage inventory for hospital patients and staff 
• Resolve customer problems promptly to retain and promote customer loyalty.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

You Have:

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented and valued. We aim to empower all of our employees to learn about, raise awareness of, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow, and thrive. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.