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Sr. Email Data Specialist

Date: Jan 8, 2022

Location: CHICAGO, IL, US, 60603-4013 LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

Company Overview

Grainger is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe.

 

We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way at Grainger.

 

You Will

 

  • Learn current Grainger data warehouse structure and data sources with ability to modify and connect to enable critical data in email
  • Ability to read, analyze, and digest what the email team wants to accomplish with its data and design the best ETL process around those goals
  • Translate email ETL business requirements into detailed data storage system designs
  • Communicate business requirements, goals and design instructions clearly and efficiently with IT/ES partners
  • Test and troubleshoot data storage system designs before going live
  • Support the development of customer-centric email strategies based on data driven customer needs, company goals, and analytics in line with Email Marketing Team strategy.
  • Collaborate with digital marketing, content and design teams to build and optimize email executions that will both fulfill a customer need and advance business and marketing objectives
  • Manage seamless end-to-end email campaign production and execution, including KPI identification, campaign set up, list segmentation, automated trigger campaigns, deployment and reporting.
  • Manage troubleshooting of HTML rendering and coding issues to optimize inbox email delivery.
  • Manage email deliverability, ensuring high inbox deliverability rate for all email campaigns. Ensure adherence to email best practices to achieve this.
  • Execute customer-centric email strategies to improve overall channel performance, including creative optimization, A/B Split testing, and developing automated and triggered campaigns. 
  • Remain current and informed on industry trends, new offerings and interactive technologies with emphasis on email personalization.

 

You Have

 

  • Bachelor’s Degree in Computer Science or Technical Equivalent of Experience
  • 4+ years of experience in high volume email marketing, preferably B2B, using a top tier ESP (e.g. Epsilon, Responsys, or Salesforce/Exact Target)
  • SQL development & ETL design, implementation and testing
  • Experience with HTML/CSS, Java, Scripting/Programming, XML, open source intermediate to advanced level preferable
  • Extensive experience troubleshooting and solving complex technical problems
  • Excellent verbal and written communication skills – ability to articulate and convey technical concepts to both business and IT/ES partners
  • Working knowledge of responsive design, dynamic content and email best practices.
  • Experience testing email message rendering across email clients, browsers and computer/mobile devices
  • Experience with segmentation, high-volume list pull, and email delivery processes
  • Able to exhibit strong collaborative and team working skills, including providing constructive input in a team environment.
  • Comfortable with fast-paced working environment; and work under pressure with tight deadlines
  • Proactive, can-do approach to problem-solving. Solutions consider outside-of-the-box alternatives.

 

Our Benefits

 

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

 

DE&I Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status