Sr Product Manager

Work Location Type: Hybrid  

Req Number  327529

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

Compensation

The anticipated base pay compensation range for this position is $134,100.00  to $223,500.00.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details: 

We are seeking a Senior Product Manager to define and lead Grainger.com’s Guidance Experiences. You will own customer-facing experiences that help customers browse, evaluate, and confidently select the right products. 

This role owns Product Detail Pages (PDP), Category Pages, rich content modules, navigation systems, and end-to-end user flows that support browsing, decision-making, and action. You will guide customers through context and intent-aware experiences and recommendations. These surfaces are central to helping customers navigate a catalog of 1M+ products and complete purchases with confidence.  

You will set the strategy and roadmap across now, near, and next horizons, ensuring Grainger’s digital experience delivers the clarity, expertise, and helpfulness customers expect from our in-store experience. You will lead structured experimentation and ship thin slices to validate learning quickly while maintaining high execution quality and accountability. You will influence cross functional partners and stakeholders through clear narratives connecting product decisions to measurable business outcomes. This role partners closely with Search (which owns search results templates and typeahead), Merchandising, UX, Engineering, Analytics, and Platform teams to deliver cohesive, high-impact experiences.  You will report to the Director of Product Management. 

You Will:

• Structured Thinking: Owns and evolves product strategy for Guidance Experiences, establishing enterprise roadmaps across now, near, and next to drive advantaged customer outcomes at every stage. As roadmaps enter execution, ensure work is well-formed and clear for delivery partners. 
• Measurable Outcomes: Defines and monitors success metrics across the roadmap, making data-informed decisions in ambiguous environments, driving outcomes aligned to the product strategy and creating transparency and accountability across teams and stakeholders. 
• Communication & Storytelling: Influences senior stakeholders through clear narratives that connect product strategy to business outcomes, helping partners reason about tradeoffs and priorities. 
• User-Focused: Champions deep customer understanding and ensures data-driven insights drive prioritization and solution design, partnering with UX and Analytics on research as appropriate, and partnering with operational teams to assess and propose process changes needed to achieve business outcomes. 
• Creativity: Identifies novel opportunities and rethinks approaches to unlock new value for customers and the business leveraging market and Grainger understanding. 
• Win as One Team: Leads alignment across multiple cross-functional teams and business stakeholders, resolving conflicts and driving shared accountability. 
• Compete with Urgency: Balances speed, quality, and risk across initiatives to deliver maximum impact. Stays ahead of trends in adjacent technologies, competitive space, and customer needs and develop a clear strategy around how Grainger can win. 
• Talent Development: Coaches and mentors other product managers, raising product craft and execution quality. 

You Have:

• Bachelor's Degree or equivalent experience required 

• 7+ years Product Management or equivalent experience required 

• Demonstrated success leading complex, cross-team product initiatives. 

• Strong strategic thinking and problem-solving skills. 

• Advanced ability to use data, experimentation, and insights to guide decisions. 

• Experience influencing senior leaders and executive stakeholders. 

• Proven ability to operate effectively in high-ambiguity environments. 

• Passion for developing others and elevating product practices. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.