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Senior Engineering Manager, Product Engineering - open remotely

Date: Oct 21, 2021

Location: CHICAGO, IL, US, 60603-4013 LAKE FOREST, IL, US, 60045-5201 Virtual Worker, IL, US, N/A

Company: Grainger Businesses

About Grainger

Grainger is North America's leading Maintenance Repair & Operating provider and we are the 10th largest North American E-commerce player with over 50% of our revenue coming from online transactions. Within the Enterprise Systems team we use technology to support the dynamic needs of a supply chain carrying 1.5 million products and an employee base of 25,000+; and we are committed to delivering technology solutions to support the business in our mission to stay atop. We create technology solutions across the enterprise including our call centers, branch network, sales, and our multiple digital channels. The team supports over 1000 applications across the network and operates in an agile environment to create complex solutions quickly. The team of 500+ is comprised of Infrastructure and Operations, Cyber Security, Technology Planning, Architecture and Engineering and are built in a way to support the dynamic customer landscape.


Position Details

Senior Managers oversee the health of development teams and their members. You are a career development mentor for all members of the teams they manage. A overseer of the collective skills of the teams as well. To this end, you will make plans and find opportunities for upskilling, inclusive of any Product Engineering Managers who may report to you. You are also responsible for performance management of team members.

You will manage multiple teams of technical people on software development teams. Up to a maximum capacity of approximately 30 people, who may align to a large complex domain and architecture. This role may also be an expansion of the role of a Product Engineering Manager by virtue of an increase in scope of responsibility, i.e. more software development teams and more direct reports in the form of Product Engineering Managers who have responsibility to manage those teams.

You will report to the Director, Product Engineering and will be based in either Lake Forest, IL or downtown Chicago or remotely.


You Will:

  • Promote an engineering mindset into the team through coaching, mentoring, and partnering with practice leads.
  • Not directly hands-on coding, but understands how to code and develop a workload to production.
  • Understanding of AWS, containers, and ability to step back to support a hybrid ecosystem.
  • Ensure that all members of a development team (Tech Lead, Software Engineer, QA) have the skills and tools required to achieve their best work.
  • Connect people with upskilling needs to the proper resources and acts as a coach towards those efforts.
  • Assist teams in the removal of impediments, especially when coming from outside the team.
  • Use metrics to monitor the health and productivity of the teams and to understand capacity limitations for forecasting possible headcount changes.
  • Participate in headcount planning and other operational meetings with other levels of management.
  • Monitor the daily health of the team to stay informed about how their assistance/coaching the team in the delivery of their commitments/forecasts can improve outcomes.
  • Create/Promote a culture of team autonomy, continuous improvement, and sustainable pace within the teams that they manage.
  • Manage staff through processes including feedback, career development, performance reviews, performance improvement


You Have:

  • 10+ years of work experience in a technical capacity. At least 3 or more years of people management or team leadership.
  • Understand how to identify opportunities for upskilling people they manage and how to improve others.
  • Deep passion for servant leadership and the knowledge of how to apply these principles from the perspective of people management.
  • Passion for Agile principles and processes and an understanding of how to monitor team health.
  • Knowledge of business and strategy, financial planning and budgetary management
  • Experience with the performance review process including goals agreement, career development, P&D and feedback.
  • A Bachelor's degree in Business (or Management), Computer Science, Engineering, or related discipline, or equivalent work experience


Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs


DE&I Statement:

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.