Senior UX Designer

Grainger

Chicago, IL or Remote

Position Details:

At Grainger, we are building systems to extend our market leadership for another 90 years. We are looking for a Senior User Experience Designer to design experiences for Grainger's enterprise systems so that Grainger continues to be the destination for "the ones that get it done."

The Senior User Experience Designer uses both interaction design and research skills to design Grainger's internal tools – a suite of custom enterprise tools that allow our employees to improve customer experiences. You will report to the Director, UX Design for internal tools.

You Will:

• Work with Product Managers, Engineers, and User Interface Designers to design user experiences for Grainger's internal customers
• Work with other UX and UI Designers to align patterns and priorities
• Create early-stage concepts to facilitate discussion, feedback, and agreement
• Facilitate discussions with users and partners to determine experience needs
• Translate requirements and user needs into tangible interaction designs through detailed user flows and annotated wireframes
• Understand technical and business constraints and scale designs for iterative release, ensuring user needs are met in each iteration
• Evaluate current experiences and provide recommendations for improvement
• Communicate design decisions, rationale, and direction when presenting work
• Develop detailed documentation for design standards
• Conduct user research, user testing, and secondary research

You Have:

• Formal education in Human Centered Design, Design Methods, Human-Computer Interaction (HCI), or related field
• 3+ years of UX experience working with an Agile product team
• An understanding of design, usability, and research best practices
• Experience designing for complex processes
• Experience contributing to a pattern library or design system
• Proficiency in common wireframing tools
• Work samples that show how you broke down complexity, empathized with the user, and balanced user needs, our needs, and technical considerations

About Grainger:

Grainger is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions, and unparalleled customer service keep customers' operations running and their people safe.

We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way at Grainger.

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health, and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Generous paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement
• A comprehensive set of emotional, financial, physical, and social wellbeing programs
• Work from home flexibility

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.