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Senior Principal Architect Product Engineering (Customer Information Management)

Date: Jun 23, 2022

Location: CHICAGO, IL, US, 60603-4013 LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

About Grainger:

Grainger is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions, and unparalleled customer service keep customers' operations running and their people safe.

We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way at Grainger.

Position Details:

We are looking for individuals who can solve challenging business problems through technology, engineering, and leadership. This role requires a leader who is willing to be different, to be able to be steps ahead of our competitors, and has a sense of urgency to meet our customer's needs.

If you are this type of leader who has the mindset we are looking for, then continue reading.

This role will report to the Sr. Director, Technical Architecture Leader.

You Will:

This role is as a Senior Principal Architect for our Customer Information Management (CIM) domain. One of Grainger's operating principles is "Start with the Customer". Aspirationally, this means: we want to know our customers better than anyone else, we anticipate needs and deliver the right solutions to create value, and we build authentic, transparent, and honest relationships with our customers. The CIM Senior Technical Architect will bring these principles to life with modern digital systems.

The individual is a specialist with in-depth domain knowledge and expertise. They bring a systems-thinking perspective, optimizing interaction patterns between capabilities within their specific domain and across domains with other Architects. They are frequently Grainger's deepest technology experts in their respective domains (product) and as such, are involved in technology strategy, migration, integration, and evolution of their accountable capability as enablers for the delivery teams. Sr. Technical Architects look across business, data, applications, and technology to support delivery teams while providing expertise and perspective on modern IT software delivery practices. They also act as champions and co-creators with other Architects and Tech Leads to bring new ideas, new technologies, and new design patterns to any governing bodies for Enterprise-wide adoption and dissemination. They may not code but have a deep technical understanding of the domain and modern technology approaches and practices.

Works with Product Management, Product Engineering leadership, engineers & other Architects, specializing in component capabilities within 1 or more product domains. Drive capabilities' migration, leveraging key Architectural principles, e.g., APIs, Event-Driven or Cloud-Native Architectures, ensuring there is a program for work alignment across domains along with building and evangelizing an IoT architecture (including security, cost/benefit analysis, operationalization).

Specific Responsibilities include:

  • Own the architecture for the Customer Information Management (CIM) domain
  • Architect security, resilience, and quality into the CIM products and systems
  • Steer domain-level architecture decisions within the design and architecture review process
  • Continually researching the current and emerging technologies and proposing changes where needed
  • Define capability and systems roadmap and key architectural tradeoffs within a domain
  • Informing various stakeholders about any problems with the current technical solutions being implemented.
  • Architecture: Defines the conceptual, logical, and transitionary architectures
  • POCs: Leads POCs to validate Solution Options
  • Research: Conducts technology research for innovation, continuous improvement, and knowledge share for their given area Technology Strategy: Develops a subset of the technology strategy
  • Demonstrated experience conceptualizing, designing, building, or significantly modifying a large-scale Search system for customer-facing channels

You Have:

  • 12+ years of experience with an Engineering or Development background.
  • Excellent communication skills.

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health, and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Generous paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement
  • A comprehensive set of emotional, financial, physical, and social wellbeing programs

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.