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Senior Merchandising Analyst

Date: Apr 14, 2021

Location: CHICAGO, IL, US, 60603-4013 LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.


Primary Function:

Support category review implementation, provide technical troubleshooting and training support for our eCommerce merchandising toolkits, and implement ad hoc strategic merchandising initiatives and special projects.


Principle Duties and Responsibilities:

  • Work with the Managers, Channel Merchandising to implement category reviews and off-cycle maintenance opportunities
  • Support the implementation of strategic merchandising initiatives and special projects
  • Lead testing for new software features and functionalities
  • Provide troubleshooting and technical support of software to the merchandising teams
  • Assist in training new hires on our software toolkits
  • Maintain Standard Operation Procedure documentation for STEP and the Gamut workstation
  • Collaborate with business partners in Product Information, Search, and Publishing to optimize online content


Preferred Education & Experience:

Must have 3-5 years of experience in a large, multi-channel organization with:

  • 3-5 years of experience in Stibo STEP, strong technical acumen
  • 3-5 years of related ecommerce, product merchandising, or product management experience
  • Proven success working in teams with dynamic, analytics-driven, multi-channel work environments
  • Experience collecting and managing product-related digital assets (product imagery, PDF documentation, etc.)
  • Ability to work independently as well as in a team environment
  • Strong systemic thinking and problem solving skills
  • Demonstrated interpersonal and relationship-building skills
  • Strong communication skills, detail orientation, and business acumen
  • High-level knowledge of the MRO (Maintenance, Repair, and Operations) industry and industrial products a strong plus


EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.