Dir, Product Management

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Position Details:

As the Supply Chain Director, you will leverage AI/ML innovations in ranking and LLM-enabled relevance to deliver fast and intent-aware results. You’ll partner across engineering, design, AI/ML, analytics, and merchandising to deliver scalable experiences. This role requires a product leader who combines strong customer empathy and UX instincts with AI/ML technical depth, analytical rigor, and operational excellence. You will communicate a clear vision for the future of search at Grainger and confidently lead product reviews with senior leadership, connecting strategy, roadmaps, and experimentation to measurable business outcomes. You will report to the Group Product Manager. This is a hybrid role in Chicago, IL and is open to remote candidates with occasional travel to Chicago.

You Will:

 • Lead a team of 5 Sr. Product Managers to build impactful products. Be passionate about developing the team, mentoring others, and elevating the product organization.

• Define product strategy, OKRs, roadmaps, and detailed product requirements through effective stakeholder alignment, customer obsession, and strong crossfunctional collaboration.

• Be comfortable defining both long-term strategy and short-term plans to achieve product vision, hybrid and semantic search evolution, anticipating future trends and challenges.

• Ensure flawless execution across the product life cycle from concept to launch, driving the team to evolve and scale best practices so we continue to improve.

 • Deliver well-orchestrated and timely releases, while managing risk, appropriately escalating issues, balancing tradeoffs, and clearly communicating up, down, and across.

• Own leadership product reviews and strong, clear strategic communication, with compelling visuals and powerful data-driven storytelling.

• Build an end-to-end understanding of the industrial distribution business. Be a passionate advocate for the customer. Be a subject matter expert on competitors, market and industry trends, and products.

You Have:

• BS/BA degree in computer science, engineering, science, math, or related field. MS or MBA.

• 10+ years of progressive leadership in product management with a track record of driving high-performing teams and building impactful products

• Experience managing a product management team.

• Experience building B2B products.

• Experience managing a product or product line P&L.

• Ideally have expertise within industrial distribution.

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

• Medical, dental, vision, and life insurance coverage starts day one

• Paid time off (PTO) days and 6 company holidays per year

• 6% 401(k) company contribution each pay period

• Education assistance, including financial counseling, tuition reimbursement and low-cost degree options

• Employee discounts, parental leave, and more