Sales Support Specialist, PR

 Work Location Type: 105 Ave Conquistadores Catano, PR 00962-6774 

Req Number 327686

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. 

Compensation:

This position is hourly, and the starting pay rate is $22.26/hour

Rewards and Benefits

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Positon detalis

Works through multiple service channels to consistently provide a high level of service to the assigned sales team in their daily activities. Supports Sales Team to achieve or exceed Goal by engaging in actions that directly supports the sellers in the administrative aspect of the Sales Process. Supports the assign sales team and will be measure on reaching the Teams Sales Goal.

You Will

• · Process and maintains CSP's, MI's and SAP quotes. ·
• Conducts product Cross Reference. ·
• Provides Seller with different Sales reports, as requested by Seller. ·
• Tracks Government & specific customers web sites to capture all available opportunities. ·
• Works with National Account Managers (NAM's) for support on identified opportunities. ·
• Works with suppliers for support on opportunities. ·
• Aids preparing and submitting formal & informal bids, RFQ's & RFPs. ·
• Communicate, works with, and aligns all Grainger resources to gain the necessary support to manage any sales opportunity. ·
• Conducts customer visits as necessary or requested by manager.

You Have

• Fluent bi-lingual, verbal & written English/Spanish. ·
• 3-5 years customer service/sales experience. ·
• Dynamic and capable to work with multi-tasks at once. ·
• High sense of responsibility & urgency. ·
• Excellent listening skills. ·
• Capable to understand, follow and execute specific instructions. ·
• Oriented to excellent customer service. ·
• Computer savvy with intermediate to advance Microsoft Office knowledge & SAP. 
• Be able to lift 50 pounds. ·
• Be able to travel Island wide. 

 We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.