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Expeditor, Order Management - Full Time (Catano, PR) Starting at $16.32

Date: Jan 25, 2023

Location: CATANO, PR, US, 00962-6774

Company: Grainger Businesses

About Grainger:


Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. 


We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual.  Find your way with Grainger today.


Position Details:

The Expeditor, Order Management oversees all assigned responsibilities including ; update current expected ship dates, receipts corrections/adjustments, large order processing, and follow-up for all Vendors. The Expeditor is the main contact for Sellers, Customer Service and DC teams. You will work all supplier issues, including past dues line follow-up, DC receipts and work potential past due POs, providing assistance to internal customers to resolve short-term (transactional) issues promptly. You will also escalate longer-term cause issues once identified to their supervisor or associated Supplier Performance Analyst to resolve these systemic or vendor specific issues promptly to increase total availability and increase sales. You will report to Regional Operations Manager

You Will:

  • Identify problem PO lines that have gone beyond the requested ship date and determine appropriate action.
  • Contact suppliers to determine cause of delays, update information by revising data in SAP for other users and keep record of all communications within the Sales Order
  • Work with DC Operations and AP teams to quickly resolve inbound receipt issues and provide applicable information to promote long-term solutions.
  • Work with Customer service to provide value in Large Order processing to avoid availability issues and save handling and shipping cost by shipping direct when possible to Customer

You Have:

  • 3+ years of general business experience with a background in distribution, warehousing, or transportation
  • Must be personal computer (PC) literate and have a basic understanding of the concepts and be proficient in the use of Outlook and presentation software
  • Take responsibility to complete tasks, and make decisions within prescribed guidelines
  • Must also be able to identify problems as encountered and make quick decisions to determine corrective action, including rationing out problems that require additional support or assistance

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Generous paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.