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Program Manager, Global Controllership PI

Date: Aug 11, 2019

Location: LAKE FOREST, IL, US, 60045-5201

Company: Grainger

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.




Primary Function
As a member of Grainger’s Global Controllership team, the Program Manager, Global Controllership Process Improvement will report to the Sr. Manager, Global Internal Controls, and will be responsible for driving best practices and reviewing, assessing and implementing improvements within Grainger’s Controllership processes, controls, systems and reporting capabilities across the enterprise. This is a new position and team being established in alignment with the long-term Controllership organization strategy and design to expertly support a B2X Grainger.  




Principal Duties & Responsibilities

Primary responsibilities for this role are as follows:  

  • Lead optimization and improvement initiatives for Controllership processes across the enterprise to achieve productivity objectives, streamline closing &  reporting cycles, improve global Controllership efforts and allow better utilization of global resources (i.e. centers of excellence) while simultaneously maintaining strong internal controls.
  • Proactively highlight opportunities for process improvements and prioritize for re-design, automation and centralization. 
  • Participate in ETE review of process and internal controls documentation to assess existing processes and controls as needed. 
  • Partner with Controllership colleagues across  Global, US and Business Unit (BU)  Controllership teams, Financial Reporting, Corporate Financial Planning & Analysis, Tax, Global Internal Controls and Shared Services  in creating business cases that support process re-design, developing project plans and driving change.
  • Ensure that “future state” designs are realized and objectives are met.
  • Drive the definition, requirements, and adoption of process performance metrics & action reports to enable ongoing process management & improvement.
  • Serve as the lead or key contributor to the implementation of Blackline across the enterprise and help with enhancement features to existing systems.   The position may also serve as administrator of Blackline system for the enterprise.
  • Manage security access and internal controls related to BPC and G/L master data
  • Manage project teams supplemented by internal or external resources.
  • Support, direct, supervise cross-functional teams, including talent decisions when needed.
  • Manage special projects and support ad hoc requests and analysis within the Global Controllership team.
  • Facilitate discussions and build relationships with individual business units and corporate support: e.g. BU accounting teams, Corporate, Tax, Treasury, Finance, Credit, and other functions.




Preferred Education & Experience

  • Bachelor’s degree in accounting or finance, MBA or CPA a plus.  
  • Public accounting or related large public company experience.
  • A minimum of 10 years of experience in accounting, finance and complex project management.
  • Demonstrated ability to think “outside of the box” and track record of successfully streamlining workflows and processes.
  • Proficiency in computer applications such as Microsoft Office, SAP, BPC and Blackline is highly desired. Also, experience with identifying and implementing system-driven solutions by existing IT systems is a distinct plus.
  • Thorough understanding of financial internal controls and risks is required. Experience with SOX 404 programs is a distinct plus.
  • Expertise in Lean or other process optimization/innovation frameworks is desired.
  • Strong analytical skills, ability to work in cross-functional teams, and excellent written, interpersonal communications and organizational skills.
  • Demonstrated ability to develop strategic partnerships and work with others to accomplish objectives and results.
  • Self-starter and able to independently manage projects cross-functionally.
  • Ability to influence others and build a consensus across various leadership levels and business units is required.



Work Environment

  • Located in Lake Forest, Illinois.
  • Office environment.
  • Travel is required.  The frequency is based on the needs of the business.




  • This position is expected to independently work with all global accounting functions, business units’ controllers, Finance, Enterprise Systems, outside consultants and external auditors.
  • Achieve results through influence and leadership, including improving accounting processes across the enterprise.
  • The decisions made by the position impact the efficiency of closing and reporting processes across the enterprise and the accuracy of the Company’s Financial Statements.



Working Relationships

Who does this job partner with externally?

  • This role works closely with consultants. 


Who does this job partner with internally? 

  • This role reports to the Sr. Manager, Global Internal Controls, and works closely with the financial reporting and accounting functions of all business units, Finance, Corporate FP&A, Global Internal Controls, Internal Auditors, Tax and Legal. 



Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

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