Technical Product Manager - Platform Engineering

About Grainger Platform Engineering 

Platform Engineering is a hybrid software/systems group that ensures Grainger's services and products scale and are able to rapidly deploy in a low touch, well-tested environment. Platform Engineers work with Grainger's product and operations teams, to create re-usable capabilities that make software deployments secure, compliant, and reliable. Managing a Platform Engineering product requires a strong understanding of the software delivery lifecycle and the infrastructure that enables it. Your team will be responsible for delivering a set of capabilities under a defined bounded context. Your role is crucial to guide the evolution of these capabilities as products with a team of engineers. Because our customers on engineers, you need knowledge about a wide range of technologies, a focus on developing the skills of your team, and a continuous drive toward value-driven prioritization. 

Technical Product Manager, Platform Engineering 

• Relentlessly chase value-driven outcomes.  

• Manage a Platform Engineering product: 

• Own, prioritize, groom the product’s backlog of epics 

• Negotiate and build relationships with Grainger stakeholders to your product team 

• Assist engineers releasing software by confirming correct value delivery with customers 

• Experience in software development and any cloud infrastructure (AWS, GCP, Azure) 

• Contribute to the strategic direction of Platform Engineering.  Understand and contribute to capacity plans, automation plans and create comprehensive plans for prioritizing technical and resourcing challenges 

• Empower engineers to focus by deflecting or deferring low value work 

• Foster a culture of emotional intelligence, high trust and direct feedback in your team as well as supporting it in the Platform Engineering organization 

• Coordinate and pair with Tech Leads in your product team 

• Develop lasting partnerships with the customers using your team’s products, and other stakeholders and be able to effectively prioritize their needs in alignment with a larger strategic direction. 

• Help build and enrich an inclusive work environment comprised of people from diverse backgrounds 

• Work closely with dedicated recruiting staff to expand the team including interviewing candidates, participating in conferences/events, and on-boarding new employees 

Minimum Qualifications 

• 5 or more years of direct management experience in a technology role 

• BS or MS in Computer Science, Engineering, or a related technical discipline, or equivalent experience 

• Experience with systems, networking, and troubleshooting 

• Experience crafting and reviewing code 

• Experience with building teams and/or organizations, including hiring and managing performance 

• Communication and cross-collaboration experience 

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.