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Business Development Manager

Date: Mar 21, 2023

Location: TRAINER, PA, US, 19061-5312 HARRISBURG, PA, US, 17111-2538 PHILADELPHIA, PA, US, 19123-3902 NEW CASTLE, DE, US, 19720-4103

Company: Grainger Businesses

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.


E&R Industrial, a wholly owned subsidiary of Grainger, is an innovative, full-line industrial supply distributor committed to brand name quality products, competitive prices, and on-time delivery. As a regional distributor of MRO products, including a deep portfolio of metalworking/cutting tool products and solutions, E&R provides outstanding product and technical expertise to the manufacturing industrial sector. The dedicated staff of professionals are proactive in creating cost effective solutions designed to meet and exceed the demands of our valued customers.


Position Details:

This is a newly created specialized business development position geared to identifying and gaining a commitment from new customers currently not working with E&R. The Business Development Manager will report to E&R's VP of Sales and will proactively prospect and engage potential customers in the Allentown, Harrisburg, Philadelphia areas. Leveraging insights and company Value Proposition tools like metalworking technical expertise and inventory management solutions like vending and VMI, resulting in commitments to purchase metalworking and supporting MRO supplies from E&R.

You Will:

Specific responsibilities include:

  • Develop and manage a robust pipeline of prospective opportunities in the E&R primary target market segments
  • Prospect for new customer opportunities within defined production metalworking segments
  • Manage prospect pipeline using a prescriptive sales methodology giving visibility to internal teams.
  • Conduct needs analysis to determine a match between the customer's requirements and E&R/ Grainger's products or services
  • Use marketing insight and value proposition levers to create interest and gain agreement from prospective customers within the E&R target markets
  • Use checking questions to gain feedback from customer on customized solution recommendations
  • Support implementation of new Customers in collaboration with Field Sales and Services
  • Engage E&R/ Grainger resources to develop plans and timelines to implement new customer programs and solutions
  • Facilitate implementation of new customer location programs through collaboration with Field Sales Service and Support Team and with assigned field sales partners.
  • Use post-implementation success as part of improvement review of Business Development Team techniques

You Have:


  • Minimum of 3 years new Business Development experience in distributor or equivalent industrial market in manufacturing environments
  • Some familiarity with metalworking/cutting tools ideal. 
  • Competency using a formal sales methodology and opportunity pipeline
  • Competency prospecting and closing new customers on programs and solutions
  • Business analysis experience and the ability to identify and implement improvement opportunities
  • A valid driver's license and the ability to travel

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.