Warehouse Supervisor

Position Details:

Warehouse Supervisors ensure accurate product receipt, order fulfillment and the optimization of resources and processes to provide customers with on-time products while efficiently managing operating costs.

You will oversee one of our nighttime Inbound operations teams in a high volume, order fulfillment, multi-shift distribution center. You will be on the production floor teaching and coaching up to 25 team members to follow processes to ensure compliance with procedures, discover opportunities to improve processes, and promote programs that create an environment where team members are engaged and empowered.  

You will inspire your team to maintain Grainger status as an employer of choice in the community.  We are proud of our culture.  Joining us, this is your chance to coach and teach, focus on safety, provide recognition, and foster a positive work culture.   

You will report to a Manager, Distribution Process and this role is based in our Greenville, SC Distribution Center.

Shift:  Inbound operations work an overnight schedule 4 nights per week between Monday - Thursday or Sunday - Wednesday. 

Compensation: $65000+ per year

 In addition, our Supervisors working nights are eligible for a $6,000 annual/paid quarterly shift differential (subject to rules regarding policy).  This role is salaried and our minimum target pay for the role is $65,000 and is bonus eligible.  This starting range provided is a minimum guideline. Other factors that are involved in offer decisions include and not limited to:  Candidate experience, qualification, geographical area and internal equity of the team. 

You Will

• Provide leadership and supervision to distribution team members within a specific functional area and/or process.
• Support process manager and/or Sr. Operations manager to ensure timely, accurate product receipt, order fulfillment, and the optimization of resources and processes.
• Manage team members to ensure compliance with policies/procedures, process improvement, and drive team member initiatives to create and promote an environment where team members are engaged and committed to the success of the Company. 
• Maintain, refine and/or improve processes within the area to meet customer requirements which include deadlines and quality standards.
• Manages day to day scheduling, staffing, material management, compliance, training and auditing activities.
• Provide a positive and engaging working environment focusing on the DC metrics including housekeeping standards are developed into daily processes.
• Emphasize safety and quality commitments for the department and ensure 100% compliance with the department’s processes and procedures.
• Have in depth understanding of the department’s DC processes and functions. Identify key variables that influence the workflow process and develop and implement departmental changes enhancing workflow optimization.
• Develop and implement performance measurements and internal auditing processes to routinely evaluate operations efficiency and quality.
• Ensure compliance with Company, OSHA, DOT, EPA regulations with emphasis on HazMat, and PIE requirements.
• Certify the handling/shipping of hazardous materials are in compliance with government regulations and Grainger policies.
• Verify appropriate training for team members within the department, (Including, not limited to: PIE, HazMat, BCG, EHS).
• Deliver results in support of the company strategy and expectations.
• Supervise, train, and develop approximately 20+ DC team members in non-exempt positions. 
• Effectively communicate coaching and corrective action to ensure compliance with policies and procedures while treating team members fairly and with respect.
• Provide timely feedback and development to team members. This includes performance evaluations, recognition and disciplinary action.
• Support and participate in hiring activities within the DC. 
   
• Facilitate and/or lead various teams for improvement, safety and engagement to improvement DC processes and engagement to the building.
• Must be able to meet departmental expectations to effectively drive results.
• Must be able to operate PIE for specific departments (machine picking/put away, etc)
• Must be able to interface with a multi-shift operation with extended hours of operation. 85% time on warehouse environment which may include in the actual flow when needed, 15% office, training, customer contact.
• Will be required to change shifts/hours to meet the needs of the customer and team members. This section contains the level and types of decisions and the impact of the job on the organization. Customer Order Fulfillment $300M up to 1 billion in sales
• Inventory Control $30M up to 125M in inventory
• Sq. Ft. 350K – 1.3M total Sq. Ft. of warehousing • Orders/day 4K -12,000 customer orders/day • Direct Reports 20+ team members
• Replenishment- $ shipped/wk. $5M-$20M shipper per week
• Replenishment- $received/wk. 
• $5M-$500M received from suppliers per week This section contains information on working relationship of the jobs. Include job titles only.
• Reports to Manager, Distribution Process and/or Sr. Mgr Operations
• Direct reports may include 20+ team members in non-exempt positions. 

You Have

• 2-5 years of experience in related field

• Four year degree or equivalent is preferred
• Demonstrated ability to develop and maintain positive employee relations.
• Strong interpersonal skills are needed to supervise non-exempt team members.
• Demonstrated leadership skills with the ability to interface well with other departments and lead effectively in a team environment.
• Ability to analyze and solve problems related to distribution, quality, cycle time and key metrics.
• Ability to analyze data to determine paths for process improvement and determine root cause.
• Excellent communication skills both written and oral with the ability to communicate effectively both vertical and horizontal within the organization.
• Strong analytical, problem-solving, and decision making skills and drive results.
• Ability to operate on tight deadlines with multiple priorities subject to change.
• Demonstrated competence in the Microsoft Suite, SAP and warehouse management systems