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eComm Channel Merchandiser, Zoro Tools

Date: Feb 5, 2019

Location: BUFFALO GROVE, IL, US, 600894525

Company: ZORO

Ecommerce Channel Merchandiser (

Location: Buffalo Grove


ZORO is creating innovative digital solutions that are transforming the MRO Industry. We are looking for passionate, driven people who want to join a high energy, uber growth team.


Working closely with the Sr. Manager of Searchandising, the role will execute merchandising optimizations across the large product assortment on


Primary Function:

  • Execute a variety of category optimizations that improve customer experience and product findability across
  • Execute merchandising enhancements on channel landing pages and on-site experiences
  • Lead scalable solutions and best practices for primary tools and tactics for Merchandising Team
  • Develop custom reports and in-depth analysis to measure task performance, category optimizations and promotional activity
  • Help customers effectively and quickly navigate to the right product and solution on
  • The role reports directly to the Sr. Manager of Searchandising and will have no direct reports


Principal Responsibilities:

  • Actively execute product optimization within prioritized L3 categories – including but not limited to product titles, attribute normalization, variant creation, product categorization
  • Optimize channel landing pages including: promotion, media and paid search
  • Be a subject matter expert of merchandising tool sets, continuously identify opportunities for improvements and drive scalable solutions within the merchandising team
  • Perform SEO research and publishing across prioritized categories
  • Analyze category trends and identify key website metrics
  • Identify content gaps and work with merchandising managers on acquisition
  • Excel in role by providing thought-leadership in PDP enhancements, identifying new scalable merchandising solutions and leading team in both quality and quantity of output


Drives Customer Experience:

  • Enhance the customer experience by improving how customers find and buy products from a prioritized set of revenue driving categories
  • Drive Sales, conversion, and AOV by improving the presentation of products across the customer’s onsite experience



  • Bachelor’s Degree
  • 3-5 yrs. experience in eCommerce merchandising
  • Intermediate knowledge of creating custom reports in Google Analytics, Adobe Analytics or Site Catalyst
  • Strong working knowledge and/ or curiosity in using data to drive business decisions
  • Motivated and entrepreneurial with a strong understanding of eCommerce business
  • Ability to communicate and work effectively with all levels of management
  • Excellent communication, organizational skills, ability to manage multiple projects effectively
  • Curious mindset with a strong desire to find new ways to improve the customer experience, ask though provoking questions and challenge the status quo
  • Ability to invent workarounds or new processes as well as be scrappy in the pursuit of achieving a better customer experience


Preferred but not required:

  • Experience in SEM, SEO and onsite search
  • Experience with SOLR, Endeca, GroupBy Searchandiser, Google Search Appliance or similar Onsite search engines





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Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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