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Senior Manager, IT-Analytics

Date: Jan 11, 2018

Location: BUFFALO GROVE, IL, US, 600894525

Company: ZORO

Senior Manager, IT- Analytics


Company Overview:

In the past six years, Zoro US has grown from a group of 6 people working out of a 2,000 square foot building, offering fewer than 100,000 products to a group of 240+ working out of a 60,000+ square foot building, offering more than 1,700,000 unique products. We’ve been successful in growing in large part due to our team. Zoro hires bright & hard-working individuals that are intent on growing our business & serving our customers. And we’re looking to grow further!


Everything we do at Zoro is centered around caring for our customers. It's a natural extension of our company culture and how we care for each other. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective. Some  other things that make Zoro a differently great place to work include: benefits you would expect from one of the “big guys”; sharing in the company’s success with performance-based bonuses; key metrics that are shared with everyone (sales, earnings, successes, failures); company meetings led by a different staff member each week; and an openness to try new business ideas.


Imagine what you could help us achieve as a Senior Manager, IT - Analytics! 


Zoro is seeking a Senior Manager IT – Analytics to join the Information Technology team with the mission to transform data into business actions.  A critical part of that mission is to manage data as a company asset.  As Senior Manager Development – Business Analytics, you’ll work with business clients to analyze their data and put the data into a story of how they move forward with their strategy. This role is highly technical and analytical but customer centric as well. 



  • Lead a team of Analysts to execute internal and external projects.
  • Act as the subject matter expert across many analytics related disciplines, including web analytics, multi-channel attribution, data management, data visualization platforms, tag management, solution design.  Develop new programs and solutions to continually advance our capabilities.
  • Develop and manage various vendor relationships.
  • Effectively manage business clients.  Ensure a high level of quality and satisfaction in delivered services.
  • Work with database tools or scripting languages to process, report on, and draw business and marketing insights from a variety of datasets. 
  • Develop and perform quality checks for both ad hoc and ongoing processes.  Monitor and maintain these automated processes.
  • Proactively investigate traffic, conversion, and performance trends using customer transaction and web analytics data.
  • Create compelling summaries and visualizations of datasets using available tools.
  • Create and maintain reports, dashboards, and presentations explaining findings and recommendations.
  • Create and work with statistical models.  Analyze statistical significance of performance measures and validity of predictive models.
  • Establish monitors and alerts for proactive monitoring of data and marketing performance changes.
  • Manage and consult on website tag implementations, including expert usage of the Google Tag Manager platform.
  • Research best practices in data analysis, reporting, data visualization, and statistical analysis; incorporate them into everyday work, and share with the wider business teams.
  • Adopt industry best practices for data management.
  • Work with clients on their strategy and initiatives bringing in the analytics to help devise go forward strategy.
  • Produce high-quality reports.



  • 5 years’ development experience with Python and SQL.
  • At least 2 years’ experience managing a team of developers and/or analysts.
  • Ability to query using SQL, Python, or R.
  • Ability to stay abreast of emerging technology and methods for marketing applications, data management and analytics.
  • Experience in data management and analytic methods are a must.
  • Excellent understanding of the business complexity and project interdependencies.
  • Intellectual curiosity and the ability to question thought partners across functional areas.
  • Outstanding written and verbal communication skills.
  • Ability to quickly troubleshoot problems that may arise in work products.
  • Ability to partner with software engineers and quality analysts to identify course of resolutions.
  • Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards.
  • In-depth understanding of the various software development lifecycles (e.g. Agile, Waterfall, etc.)
  • Understanding of modeling techniques, such as unified modeling language, etc.
  • Bachelor's degree in computer science, mathematics, management information systems, economics, or degree and similar work experience.
  • Minimum 3 years of development experience.
  • Demonstrated experience managing a team of developers and analysts through the software and analytical development lifecycles.
  • Project management experience preferred.


Additional Information:


Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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