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Infrastructure Software Administrator (Louisville, KY)

Date: Apr 18, 2019

Location: LOUISVILLE, KY, US, 40219

Company: Grainger

Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.


Position Description

Hands on (Must be able to engage user and hardware throughout the facility, this not a desk job)

Communicator (Must be able to facilitate with users, management and extended technical teams on all levels of information technology, including WMS/SAP)

Proficient in identifying and communicating issues to technical teams
Self-sufficient and excellent at trouble shooting hardware and software issues
Inventory and Asset Management
Mechanical and Conveyance
Networking and Wireless
Desktop Support
Microsoft Windows and Android Support
Cable and Data Center Management
Software Management and Licensing
Scanner Management and Support (wireless Zebra devices)
Printer Management and Support
Warehouse Management - Picking, Packing, Put away and Labeling (Some experience of warehouse operations)

• SAP (Warehouse management)
• Dematic (conveyance)
• Avanti / ConnectRF (middleware for the scanners)
• ConnectShip (UPS/FedEx/DHL- shipping software)
• Honeywell (Building management and environment system)
• iPack (Automation)
• Packsize  (Automation)
• Zebra (Printer and wireless scanning hardware)
• Lexmark (Packing, windows and msds printers)
• Panther (LPA printers - self applied)
• HP (Intel and desktop) and Getac (tough books)
• Citrix and Altiris (Software distribution and management)
• Nutanix (Intel platform)
• Dell/EMC (Storage platform)
• Tripp lite (UPS systems and battery back-up)
• Symantec (Virus definition)
• Office 365 and Windows 10 
• Cisco Systems (Networking MDF and IDF platform)
• Kronos (time keeping system)
• Bogen (Paging environment)

  • Provide operational insights and alternatives as participants in the planning and architecture processes for any new Grainger infrastructure software component or business application as required by the business.
  • Research and resolve current and potential problems with any supported software product residing on any supported server in the Grainger infrastructure in a timely and proactive manner. 
  • Deliver defined service level capabilities across multiple development and production landscapes to meet customer requirements.
  • Maintain and manage the infrastructure software product (installation, configuration, upgrading / patching, troubleshooting and tuning) as needed and/or as required by our software vendors.
  • Coordinate application security access as appropriate, consistent with established policies and procedures, meeting audit requirements for SOX and PCI compliance.
  • Verify (and assist when necessary) required maintenance is performed on the related operating system software and hardware in a timely and proactive manner.
  • Understand and use Unix, Linux, Solaris and Windows-based scripting and programming languages (J2EE, ABAP, VB, .net and Java, etc.) in support tasks and problem solving.
  • Identify and implement system improvements as needed.

Position Requirements:


  • Bachelor’s degree in Computer Science or equivalent related experience.
  • Minimum of two years experience with Unix, Linux, Solaris, or Windows Application support including SAP, PeopleSoft, or Oracle Application Administration or relevant education.
  • Familiarity with computing infrastructures, including Data Security, Help Desk, Operations, Network Computing, Data Base and Application Development.
  • Knowledge of Unix, Linux, Solaris, and Windows Operating System fundamentals, system virtualization techniques and products, system design, administration, and scripting languages.
  • Knowledge of multiple infrastructure software applications.
  • Knowledge of multiple database products (Oracle, SQL, Informix, DB2, MaxDB/SAPDB)
  • Ability to effectively communicate and clarify technical issues to software suppliers and to the business representatives.
  • An understanding of production environments including the requirement for high availability and team oriented 24x7 support capabilities.
  • Must have the ability to multi-task in a very fast-paced environment.
  • Strong problem analysis, determination, and resolution skills and techniques.
  • Ability to use standard SAP, Unix, Linux, Solaris, and Windows performance tools to analyze and tune system performance.
  • Understanding of Object Oriented programming concepts and Relational Database Management systems (Oracle) is required.
  • Excellent teamwork, communication (verbal and written) and documentation skills required.
  • Ability to be a self-starter and to take initiative in critical situations
  • Demonstrated ability to complete tasks with minimal supervision.
  • Time management skills to balance priorities and deliver assignments on time and within budget.
  • Knowledge of application specific languages, especially J2EE, Java, and / or ABAP.

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: Louisville

Job Segment: Developer, ERP, System Administrator, Network, Database, Technology

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